Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Sarah Thomas

Santa Rosa Beach,Florida

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Friendly Bartender with exceptional Order Memorization and Mixologist skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

7
7
years of professional experience

Work History

Owner and Operator

SayruhhNThe70's, Self Owned Business
11.2020 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Server/Bartender

Tops'l Resort- Blue Dunes Grille
05.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Food Runner/Cashier

North Beach Social
03.2023 - 06.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Greeted customers and provided outstanding customer service.

Sales Associate

Bath and Body Works
11.2017 - 03.2021
  • Top Seller
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier/Server

Three Star Candy
03.2017 - 04.2018
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Set up new sales displays each week with fresh merchandise.

Education

No Degree -

Auburn University
Auburn, AL

High School Diploma -

Round Rock High School
Round Rock, TX
05.2018

Skills

  • Order Management
  • Order Delivery Practices
  • Food Inspection
  • Guest Engagement
  • Daily Specials Memorization
  • High-Volume Dining
  • Beverage Preparation
  • Menu Memorization
  • Memory Retention
  • Strong Work Ethic
  • Exceptional Customer Service

Personal Information

Age: 24

References

  • Alexandra Maldonado, +(512)-986-7322
  • Debbie Flynn, +1 (501) 690-9669
  • Jennifer Summers, +1 (901) 428-0797
  • Heath Gill, (478)-918-4065
  • Daneen Brown, 254-228-9802

Timeline

Server/Bartender

Tops'l Resort- Blue Dunes Grille
05.2023 - 08.2023

Food Runner/Cashier

North Beach Social
03.2023 - 06.2023

Owner and Operator

SayruhhNThe70's, Self Owned Business
11.2020 - Current

Sales Associate

Bath and Body Works
11.2017 - 03.2021

Cashier/Server

Three Star Candy
03.2017 - 04.2018

No Degree -

Auburn University

High School Diploma -

Round Rock High School
Sarah Thomas