Sarah Torres
Indianapolis,IN
Summary
Friendly and efficient customer service team member devoted to maximizing customer satisfaction and exceptional service and support. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers and team members to promote satisfaction, resolve concerns and maintain long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
BDH Management
Indianapolis, IN
05.2023 - 06.2024
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Dental Assistant
Urgent Dental Center & Family Dentistry
Indianapolis, IN
12.2021 - 03.2022
- Prepared patients for dental work
- Took digital X-rays of teeth using radiographic equipment.
- Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures
- Assisting dentists in managing medical and dental emergencies when necessary.
Title Processor
State of Indiana -BMV
Indianapolis
10.2019 - 09.2020
- Processing titles, data entry, faxing, scanning, adhering to timeliness.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Arsenal Technical High School
Indianapolis, IN06.2019
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Excellent written and oral communication
- Strong customer service background with a professional demeanor
- Reliable and Dependable
- Positive attitude
- Self-starter and team player
- Attentive to detail
- Title Processing
- Professional Appearance
- Adaptability
- Scheduling
- Administrative Support
- Data Entry
- Multitasking and prioritization
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish, Intermediate
Timeline
Server
BDH Management
05.2023 - 06.2024
Dental Assistant
Urgent Dental Center & Family Dentistry
12.2021 - 03.2022
Title Processor
State of Indiana -BMV
10.2019 - 09.2020
High School Diploma -
Arsenal Technical High School
Associate of Applied Science - Nursing
Ivy Tech Community College of Indiana
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