Sarah Toth
Ashtabula,United States
Summary
Customer service professional with over 9 years of experience excelling in high-paced environments such as GetGo and McDonald's. Demonstrates expertise in conflict resolution, team collaboration, and problem-solving, consistently enhancing customer satisfaction and operational efficiency. Eager to leverage strong multitasking and attention to detail skills to drive innovative service solutions and foster a positive customer experience.
Overview
4
4
years of professional experience
Work History
Team member
Getgo
11.2023 - Current
- Provide excellent customer service and manage store operations efficiently
- Assist team during busy periods, ensuring smooth workflow
- Handle transactions accurately, maintaining customer satisfaction
- Support team collaboration, enhancing overall productivity
Customer service crew
Mcdonalds
01.2022 - 01.2023
- Assisted customers with orders, enhancing satisfaction through prompt service and effective communication
- Resolved customer complaints, improving service efficiency and maintaining high satisfaction levels
- Collaborated with team to streamline operations, resulting in noticeable improvements in workflow
- Handled cash transactions accurately, ensuring financial integrity and customer trust
- Maintained cleanliness standards, contributing to a positive dining environment and repeat patronage
Dog bather
Pet-tastic Dog grooming
05.2021 - 01.2023
- Bathe and dry dogs, ensuring comfort and cleanliness; enhanced client satisfaction with gentle care
- Managed grooming schedules, improving operational efficiency; utilized time management and coordination
- Addressed pet behavior issues during grooming; applied problem-solving to ensure a calm environment
- Managed daily pet hygiene procedures, maintained safety protocols, and coordinated with groomers to ensure optimal care for diverse breeds
Education
High school diploma -
Mentor High school
Mentor, OH01.2024
Skills
- Conflict Resolution
- Team Collaboration
- Attention to Detail
- Customer service
- Expert
- Problem Solving
- Time Management
- Multitasking
- Microsoft and excel
Timeline
Team member
Getgo
11.2023 - Current
Customer service crew
Mcdonalds
01.2022 - 01.2023
Dog bather
Pet-tastic Dog grooming
05.2021 - 01.2023
High school diploma -
Mentor High school
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