Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Tozzi

Plainfield,IL

Summary

Certified Ophthalmic Assistant with over three years of experience supporting care excellence in a busy ophthalmology clinic. Works with physicians and performs diagnostic tests, evaluating patients suffering from diverse ailments. Expert in oculoplastic and glaucoma. Contributing to patient care and wellness. Friendly and accommodating with excellent workflow management and task delegation skills.

Overview

17
17
years of professional experience
2
2
years of post-secondary education

Work History

Certified Ophthalmic Assistant

Wheaton Eye Clinic
08.2021 - Current
  • Obtain optical pressures, check visual acuities and administer slit lamp exams to identify issues.
  • Ensure patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
  • Maintain inventory of medical supplies and tools to address needs of patients.
  • Conduct visual field testing for early detection of glaucoma, enabling timely intervention and treatment.
  • Safeguard patient privacy, adhering to HIPAA regulations while handling sensitive information.
  • Assist ophthalmologists in providing quality care by preparing patients for examination and procedures.
  • Document patient medical history and information utilizing Epic with commitment to accuracy.
  • Contribute to the successful training of new hires.

Contact Tracer

DuPage County Health Department
03.2020 - 07.2021
  • Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
  • Demonstrated adaptability by transitioning between different contact tracing software platforms as required, maintaining proficiency in each system.
  • Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
  • Monitored cases closely, ensuring prompt follow-up and escalation when required for high-risk or non-compliant individuals.

Assistant Store Manager

Two Bostons Pet Boutique
07.2014 - 06.2017
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Head Cocktail Server

Morton's Steakhouse
01.2008 - 06.2014
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Streamlined drink preparation processes, resulting in reduced wait times for guests.
  • Contributed to an increase in overall sales by expertly pairing appetizers with recommended cocktails for diners.
  • Collaborated with bartenders to ensure seamless communication and teamwork during high-volume shifts.

Education

Some College (No Degree) -

College of DuPage
Glen Ellyn, IL
08.2003 - 08.2005

Skills

Ophthalmic Terminology

Surgical Assisting

Visual field testing

Motivation and Initiative

Supply Restocking

Refractions

Patient Care

Tonometry Proficiency

Timeline

Certified Ophthalmic Assistant

Wheaton Eye Clinic
08.2021 - Current

Contact Tracer

DuPage County Health Department
03.2020 - 07.2021

Assistant Store Manager

Two Bostons Pet Boutique
07.2014 - 06.2017

Head Cocktail Server

Morton's Steakhouse
01.2008 - 06.2014

Some College (No Degree) -

College of DuPage
08.2003 - 08.2005

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Sarah Tozzi