Hi, I’m
Sarah Trout
Callahan,FL
Summary
Results-driven leader and self-motivated professional skilled in seizing opportunities for expansion, innovation, and company growth. Proven track record as a CEO and business owner, successfully overseeing operations, managing profitable teams, and driving organizational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced in leading operational and sales teams, managing multiple projects, and achieving strategic objectives. Combines strategic thinking with hands-on experience to deliver impactful solutions. Known for exceptional communication skills, developing efficient processes, and fostering collaboration to align efforts with organizational goals.
Overview
10
years of professional experience
2
years of post-secondary education
Work History
Edgewood Coin LLC
Chief Executive Officer and Owner
03.2020 - 03.2025
Job overview
- Developed and Managed financial, operational and human resources and initiatives to optimize business performance and maintain growth
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Established foundational processes for business operations and constantly surveying business-wide changes to modernize procedures and organization.
- Analyzed and tracked business metrics, trends, and competitive market pricing to make appropriate adjustments, to meet supply and demand needs, set accurate pricing, take advantage of emerging trends, and inform decision making.
- Generated revenues yearly and effectively capitalized on industry growth.
- Identified new revenue generation opportunities to maximize bottom-line profitability, and personally acquired the knowledge to be able to manage each new department in a hands-on, practical way.
- Assisted in recruiting, hiring and training of team members, and new-department initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Engaged positively with staff and leadership colleagues to foster collaboration, soliciting and encouraging feedback, observing individual strengths, and initiating mentoring programs to address weaknesses. Reviewed departmental performance and worked with leadership to improve processes, procedures, and practices, implementing corrective actions as necessary, with transparency, honesty, and integrity being of primary importance
- Created succession plans to provide continuity of operations during leadership transitions.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations
- Educated in and implemented industry AML requirements as the AML officer
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Edgewood Coin Shop
Chief Operating Officer
01.2018 - 03.2020
Job overview
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Managed procurement activities to secure resource acquisitions at best possible cost.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals, while effectively communicating with ownership.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Edgewood Coin Shop
Customer Service Sales Representative
03.2015 - 01.2018
Job overview
- Greeted customers, met with clients, selected correct products based on customer needs, product specifications and applicable regulations, close deals
- Gained customer trust, confidence, and lasting relationship by demonstrating compelling, knowledgeable, friendly support, and composed professional demeanor through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Consulted with businesses and suppliers to supply accurate product and service information.
- Maintained current knowledge of evolving changes in marketplace.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team, developing strong work relationships to collaboratively reach targets, consistently meeting or exceeding personal quotas within assigned territory
- Performed effectively in self-directed work environment, managing personal day-to-day operations, time management, and decisions.
Education
Florida State College At Jacksonville
Some College
The Oaks Private SchoolJasper, FL
High School Diploma
08.2014 - 08.2016
Skills
- Business start up & development
- Public relations
- Client and Wholesale Account Relationship management
- Operations management
- Project management
- Financial oversight
- Administrative leadership
- Data-driven decision making
- Cost breakdown analysis
- High-value Item & Cash management
- Acting AML Officer
- Policy development and optimization
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
- During ownership, double collective inventory, profits, and company worth yearly.
- Supervised team of 9-15 staff members.
- Have lead many children's classes at church and volunteer programs/missions trips
- Some experience in Date Entry (9-11k KPH)
- Proficient in Microsoft Word/Spreadsheets, Google Docs, Sheets, Drive, social media platforms, and more
- Proficient in basic use of accounting software (Quickbooks, Wave) for charting of accounts, basic reconciling, creating and reconciling invoices.
Affiliations
- American Numismatic Association Member
- Florida United Numismatists Member
- Greater Jacksonville Coin Club Member
Languages
English
Native or Bilingual
Timeline
Chief Executive Officer and Owner
Edgewood Coin LLC
03.2020 - 03.2025
Chief Operating Officer
Edgewood Coin Shop
01.2018 - 03.2020
Customer Service Sales Representative
Edgewood Coin Shop
03.2015 - 01.2018
The Oaks Private School
High School Diploma
08.2014 - 08.2016
Florida State College At Jacksonville
Some College
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