Sarah TUTEN
KENOSHA,WI
Summary
Results-driven Clinical Supervisor with over 25 years of experience in dialysis nursing. Developed programs enhancing staff competencies and patient outcomes while establishing high performance standards for service delivery. Managed health programs alongside administrative tasks, ensuring compliance with medical regulations. Strong communication skills facilitate effective collaboration and accurate financial record-keeping.
Quality-focused healthcare professional with several years' hands-on experience in clinical administration and patient care, advocacy and counseling. Talented at developing and actualizing strategies which streamline workflows and improve quality standards. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals.
Knowledgeable Medical Practice Manager committed to fostering great relationships with patients and staff members. Energetic professional offering professionalism and strong collaboration skills. Ready for a new position involved in supporting patients and ensuring quality care.
Priority-driven clinic supervisor proudly offering several years' experience delegating tasks, resolving problems quickly and leading by example. Energetic professional committed to working hard to ensure that patients receive courteous service. Promoting proactive planning and organizational skills.
Observant Clinic Supervisor known for handling difficult situations with relative ease. Gifted professional overseeing wait times and finding ways to speed up patient flows. Ready for a new position supporting patients and meeting individual needs.
Overview
1
1
Certification
33
33
years of professional experience
Work History
Clinical Manager
Fresenius Medical Care NA
Kenosha, WI
05.2016 - 04.2025
- Managed daily operations, optimizing staffing levels, budgeting, scheduling, and resource allocation to enhance service delivery.
- Oversaw patient care operations in a fast-paced clinical environment.
- Developed and implemented quality assurance programs to enhance patient safety and satisfaction.
- Collaborated with charge nurse to elevate practice standards through monitoring and correcting staff performance.
- Developed and implemented patient care protocols for improved safety and quality.
- Led staff training programs to enhance team performance and compliance.
- Evaluated staff performance and provided constructive feedback for improvement.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care plans.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
- Facilitated communication between patients, families, and healthcare providers effectively.
- Developed and maintained clinical policies and procedures.
Regional Manager
Affiliated Dialysis Centers
Glen Ellyn, IL
10.2013 - 06.2016
- Hired and trained talented team members, implementing business strategies that contributed to revenue growth.
- Developed annual budgets for each district within the region.
- Cultivated positive rapport with associates and leadership, fostering a collaborative work environment.
- Executed daily operations for regional business in nursing homes and LTCF, ensuring compliance with regulations and quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Facility Administrator
DaVita
Waukegan, IL
05.2006 - 08.2013
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Managed vendor relationships for building, janitorial, pest control, and landscaping services to ensure quality and compliance.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Ensured common areas met cleanliness standards to promote a welcoming environment, and conference rooms regularly to verify cleanliness and order.
- Supervised staff members assigned to various departments within the facility to ensure efficient workflow processes are followed.
- Analyzed and prepared reports on statistical data to evaluate facility management performance against objectives.
- Coordinated facility operations, maintaining building systems, equipment, and supplies to support uninterrupted service.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
- Worked closely with the executive management team in developing strategic plans for achieving long-term objectives set forth by upper management.
Facility Manager
DSI Dialysis
Waukegan, IL
05.2004 - 05.2006
- Recruited, trained, managed, and evaluated staff involved in daily operations to enhance team effectiveness.
- Implemented health and safety policies to ensure compliance and create a safer workplace.
- Recruited, trained, managed and evaluated performance of staff members involved in daily operations.
- Executed instructions to ensure project alignment and efficiency.
- Maintained open communication with team members and stakeholders to facilitate collaboration and achieve project goals.
- Displayed strong telephone etiquette, effectively handled difficult calls.
- Worked with cross-functional teams to achieve goals.
- Collaborated with cross-functional teams to enhance project outcomes.
Facility Administrator
Renal Care Group
Waukegan, IL
06.1999 - 06.2004
- Managed facility operations and ensured compliance with safety regulations.
- Coordinated staff schedules to optimize workflow across departments.
- Oversaw inventory management and procurement of medical supplies for patient care.
- Developed and maintained relationships with vendors and service providers for repairs.
- Trained new staff on facility protocols and safety procedures effectively.
- Conducted regular inspections to identify maintenance needs and ensure quality standards.
- Facilitated onboarding process for new employees by providing training materials and resources. by providing training materials and resources.
- Analyzed data from monthly reports and identified areas where improvements can be made to achieve cost savings or to increase efficiency.
- Assisted with budgeting activities by forecasting expenses, tracking revenue streams, and monitoring facility operational costs.
- Tracked employee attendance records to identify patterns of absenteeism and tardiness. in order to determine if there is excessive absenteeism or tardiness that needs addressing.
- Developed and implemented policies and procedures to ensure a safe working environment for staff.
- Oversaw hiring processes such as interviewing candidates and making recommendations on who should be hired based on their qualifications.
- Supervised staff members assigned to various departments within the facility in order to ensure efficient workflow processes are followed.
- Conducted performance reviews for staff members on an annual basis to identify areas where improvement is necessary.
- Managed daily operations such as payroll, customer service, inventory control, and other administrative tasks related to running a facility.
- Monitored common areas to ensure a clean and organized environment and conference rooms regularly to verify cleanliness and order.
- Directed emergency response to serious building issues to contain problems, control damages and develop corrective plans.
- Prepared for emergencies by creating building evacuation action plans.
Peritoneal Dialysis Registered Nurse
St. Catherine's Hospital
Kenosha, WI
09.1996 - 11.1999
- Assisted with peritoneal catheter insertion and educated patients on proper usage to enhance treatment adherence.
- Evaluated patients' health status through continuous monitoring of vital signs and laboratory results to ensure optimal care.
- Conducted laboratory tests to facilitate early detection of conditions and support accurate diagnoses.
Outpatient Dialysis RN/Acute Hemodialysis RN
St. Catherine's Hospital
Kenosha, WI
09.1997 - 10.1999
- Administered prescribed medications and treatments, ensuring adherence to nursing protocols and optimizing patient care.
RN Outpatient/Acute Dialysis RN
Waukegan Dialysis Clinic/DCA
Waukegan, IL
05.1998 - 07.1999
- Monitored and managed treatment and care interventions to ensure patient safety and effective outcomes.
- Educated patients on health maintenance and disease prevention to empower informed health decisions.
- Monitored and managed various treatment and care interventions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Carried out physician orders regarding tests or medication administration accurately and safely.
- Coordinated with a healthcare team to develop and evaluate patient care plans, enhancing overall care quality.
RN, Medical-Surgical/Mother-Baby Unit Staff Nurse
St. Therese Hospital
Waukegan, IL
05.1992 - 12.1998
- Updated charts throughout shifts with accurate information, ensuring compliance with recordkeeping standards.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Coordinated patient admission and discharge processes, streamlining related paperwork for efficient transitions.
- Documented patient information thoroughly and confidentially in electronic medical records, supporting continuity of care.
Dialysis Registered Nurse/Outpatient Dialysis RN/Acute Dialysis Registered Nurse
Victory Hospital
Waukegan, IL
09.1993 - 09.1997
Education
BSN - Nursing
Chamberlain University
Downers Grove, ILAssociate of Science - Registered Nurse
College of Lake County
Grayslake, ILSkills
- Patient care protocols
- Regulatory compliance
- Quality assurance
- Clinical policy development
- Effective communication
- Budget management
- Financial oversight
- Program implementation
- Staff training programs
- Employee development
- Performance evaluation
- Staff supervision
- Unit supervision
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Human resources
- Staff supervision
Accomplishments
- Sigma Theta Tau International Honor Society of Nursing Phi Pi Chapter
Certification
- IL RN license
- WI RN/Compact License
- Certified Dialysis Nurse
References
References available upon request.
Timeline
Clinical Manager
Fresenius Medical Care NA
05.2016 - 04.2025
Regional Manager
Affiliated Dialysis Centers
10.2013 - 06.2016
Facility Administrator
DaVita
05.2006 - 08.2013
Facility Manager
DSI Dialysis
05.2004 - 05.2006
Facility Administrator
Renal Care Group
06.1999 - 06.2004
RN Outpatient/Acute Dialysis RN
Waukegan Dialysis Clinic/DCA
05.1998 - 07.1999
Outpatient Dialysis RN/Acute Hemodialysis RN
St. Catherine's Hospital
09.1997 - 10.1999
Peritoneal Dialysis Registered Nurse
St. Catherine's Hospital
09.1996 - 11.1999
Dialysis Registered Nurse/Outpatient Dialysis RN/Acute Dialysis Registered Nurse
Victory Hospital
09.1993 - 09.1997
RN, Medical-Surgical/Mother-Baby Unit Staff Nurse
St. Therese Hospital
05.1992 - 12.1998
BSN - Nursing
Chamberlain University
Associate of Science - Registered Nurse
College of Lake County