Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Van Hooren

Chatham,ON

Summary

Results-driven professional with a versatile background in customer service and cash handling. Recognized for commitment to providing exceptional client experiences and maintaining strong customer relationships, ready to contribute to team success.

Overview

16
16
years of professional experience

Work History

Cashier

Sobeys Ontario
Chatham-Kent, Ontario
04.2007 - 08.2012
  • Operated cash register, processing customer transactions accurately and efficiently.
  • Provided excellent customer service and addressed inquiries promptly.
  • Maintained accurate cash drawer and balanced end-of-shift totals.
  • Assisted customers with inquiries, delivering product information to enhance their shopping experience.
  • Handled returns and exchanges, ensuring customer satisfaction through effective resolution.
  • Maintained accurate cash drawer and balanced end-of-shift totals.
  • Assisted customers with inquiries and provided product information.
  • Handled returns and exchanges while ensuring customer satisfaction.

Hair Stylist

Chatham
Chatham-Kent, ON
01.2004 - 02.2007
  • Styled hair using advanced techniques to achieve client preferences. with advanced cutting, coloring, and texturizing techniques to enhance client satisfaction.
  • Consulted clients to identify desired hairstyles and preferences, ensuring personalized service and client retention.
  • Educated clients on optimal hair care products and maintenance practices.
  • Educated clients on optimal hair care products and maintenance practices, fostering long-term client relationships.
  • Maintained cleanliness of workstations to provide a safe environment. of workstations and salon equipment to ensure safety.

Customer Service Representative

Canada Trust TD
Chatham-Kent, ON
02.1999 - 08.2003
  • Handled complaints with empathy and professionalism to enhance satisfaction.
  • Educated customers on financial products and services offered.
  • Assisted clients with account management and transaction processing.
  • Participated in team meetings to discuss service improvements and best practices.

Server

Hilton River Runner
Windsor, ON
09.1996 - 04.1999
  • Provided prompt and courteous service to guests in dining area.
  • Provided excellent customer service to ensure satisfaction.
  • Managed customer requests and resolved issues efficiently.
  • Trained new team members on service standards and procedures.

Education

Hairstylist

Marvel's Beauty School
Chatham
09-2003

Bachelor of Arts - Psychology

University of Windsor
Windsor
04-2003

Skills

  • Cash register operation
  • Transaction processing
  • Cash handling
  • Return processing
  • Point of sale
  • Customer service
  • Product knowledge
  • Customer relationship management
  • Account management

Timeline

Cashier

Sobeys Ontario
04.2007 - 08.2012

Hair Stylist

Chatham
01.2004 - 02.2007

Customer Service Representative

Canada Trust TD
02.1999 - 08.2003

Server

Hilton River Runner
09.1996 - 04.1999

Hairstylist

Marvel's Beauty School

Bachelor of Arts - Psychology

University of Windsor
Sarah Van Hooren