Results-driven professional with a versatile background in customer service and cash handling. Recognized for commitment to providing exceptional client experiences and maintaining strong customer relationships, ready to contribute to team success.
Overview
16
16
years of professional experience
Work History
Cashier
Sobeys Ontario
Chatham-Kent, Ontario
04.2007 - 08.2012
Operated cash register, processing customer transactions accurately and efficiently.
Provided excellent customer service and addressed inquiries promptly.
Maintained accurate cash drawer and balanced end-of-shift totals.
Assisted customers with inquiries, delivering product information to enhance their shopping experience.
Handled returns and exchanges, ensuring customer satisfaction through effective resolution.
Maintained accurate cash drawer and balanced end-of-shift totals.
Assisted customers with inquiries and provided product information.
Handled returns and exchanges while ensuring customer satisfaction.
Hair Stylist
Chatham
Chatham-Kent, ON
01.2004 - 02.2007
Styled hair using advanced techniques to achieve client preferences. with advanced cutting, coloring, and texturizing techniques to enhance client satisfaction.
Consulted clients to identify desired hairstyles and preferences, ensuring personalized service and client retention.
Educated clients on optimal hair care products and maintenance practices.
Educated clients on optimal hair care products and maintenance practices, fostering long-term client relationships.
Maintained cleanliness of workstations to provide a safe environment. of workstations and salon equipment to ensure safety.
Customer Service Representative
Canada Trust TD
Chatham-Kent, ON
02.1999 - 08.2003
Handled complaints with empathy and professionalism to enhance satisfaction.
Educated customers on financial products and services offered.
Assisted clients with account management and transaction processing.
Participated in team meetings to discuss service improvements and best practices.
Server
Hilton River Runner
Windsor, ON
09.1996 - 04.1999
Provided prompt and courteous service to guests in dining area.
Provided excellent customer service to ensure satisfaction.
Managed customer requests and resolved issues efficiently.
Trained new team members on service standards and procedures.