Dedicated individual with a wide range of experience, from customer service to healthcare. Proficient in patient care, telephone skills, and maintaining good communication. Always ready to adapt to new changes and challenges in the workplace.
Overview
3
3
years of professional experience
Work History
Resident Assistant
Juniper Village
Lebanon, PA
03.2025 - Current
Assists residents with activities of daily living, and personal care tasks.
Maintains clear communication between residents, families, and staff members.
Documents changes in resident behavior and health for record-keeping.
Completes assigned online training in a timely manner, while keeping resident care a top priority.
Receptionist
Newberry Animal Healthcare Center
Etters, PA
06.2024 - 08.2024
Greeted clients warmly and assisted with check-in procedures.
Managed phone calls and scheduled appointments.
Handled client inquiries about animal healthcare patiently and professionally.
Performed light housekeeping duties to ensure the clinic was kept clean and professional-looking.
Server
The Jigger Shop
Mount Gretna, Pennsylvania
06.2022 - 09.2023
Provided excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area and service stations.
Assisted in training new servers on menu items and service procedures.
Social Work Intern (Intensive Outpatient Program) at Creative Health ServicesSocial Work Intern (Intensive Outpatient Program) at Creative Health Services