Summary
Overview
Work History
Education
Skills
Timeline
Generic

SARAH WATSON

Bakersfield,Ca

Summary

Dependable worker talented in accomplishing assignments quickly and going beyond requirements to help and lead team members. Cross-trained to handle demands of different roles and always ready to learn new skills. Focused on exceeding performance goals. Skilled in managing front office operations with focus on delivering exceptional service. Strong ability to coordinate with teams and adapt to changing needs while ensuring smooth daily operations. Effective communicator, adept at handling inquiries, scheduling, and maintaining office efficiency. Known for reliability and positive attitude in fast-paced environment.

Overview

9
9
years of professional experience

Work History

Front Office Receptionist

American Kids Sports Center
05.2024 - Current
  • Assisted management with administrative tasks such as data entry, filing, and report generation as required.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.

Lead Cashier

TLC Estate Sale Ladies
04.2019 - 05.2024
  • Operated POS systems to process payments and verify pricing.
  • Assisted customers with returns, exchanges, and refunds according to company policies.
  • Assisted customers in locating needed products.
  • Answered customer questions regarding products and services, company policies and pricing.
  • Enhanced customer satisfaction with fast, knowledgeable service.

Assistant Restaurant Manager

Cataldos Pizzeria
09.2017 - 02.2020
  • Kept restaurant neat and professional by monitoring and enforcing cleaning procedures.
  • Uphold customer service standards by empowering employees with training and personally handling advanced service and food quality.
  • Managed difficult customer situations with professionalism and empathy.
  • Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.

Customer Service Cashier

Target
11.2015 - 09.2017
  • Operated POS systems using hand-held scanners, theft-detection devices and optical readers.
  • Enhanced customer satisfaction with fast, knowledgeable service.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Certification - Medical Assistant

High Desert Medical
09.2015

Diploma -

North High School
05.2014

Skills

  • Customer Assistance
  • Cashier training
  • Cash Drawer Reconciliation
  • Training and coaching
  • Hospitality and accommodation
  • Organizational Skills
  • Multitasking Abilities
  • Telephone skills
  • File management

Timeline

Front Office Receptionist

American Kids Sports Center
05.2024 - Current

Lead Cashier

TLC Estate Sale Ladies
04.2019 - 05.2024

Assistant Restaurant Manager

Cataldos Pizzeria
09.2017 - 02.2020

Customer Service Cashier

Target
11.2015 - 09.2017

Diploma -

North High School

Certification - Medical Assistant

High Desert Medical
SARAH WATSON