Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Bowen

Callahan,FL

Summary

Experienced team leader with a proven track record of driving success through effective collaboration and strong leadership. Demonstrates ability to motivate and inspire team members to achieve exceptional results. Skilled in fostering a positive work environment that promotes productivity and innovation. Adept at identifying and implementing strategies to streamline processes and improve overall efficiency. Committed to delivering high-quality work and exceeding expectations in a fast-paced and dynamic environment.

Overview

7
7
years of professional experience

Work History

Team Leader

Teak & Ivy
08.2024 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Processed new and incoming inventory.

Head Sales Associate

Plantation 59 Apparel Co.
08.2021 - Current
  • Worked closely with the customer service team to address any returns or exchanges in a timely manner while maintaining satisfactory resolution for both parties.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Lifeguard

Tift County Recreation Department
05.2018 - 07.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Responded to patron incidents in professional and timely manner.
  • Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Cleared pool areas of debris and hazardous objects to increase safety.
  • Inspected pools and pools areas for adherence to safety protocols.
  • Improved response times by conducting thorough lifeguard drills and training sessions.

Education

High School Diploma -

Homeschool
Tifton
05.2021

Skills

  • Point of sale operation
  • Stock management
  • Processing payments
  • Opening and closing procedures
  • Cash Handling
  • Relationship selling
  • Processing new and incoming inventory

Timeline

Team Leader

Teak & Ivy
08.2024 - Current

Head Sales Associate

Plantation 59 Apparel Co.
08.2021 - Current

Lifeguard

Tift County Recreation Department
05.2018 - 07.2019

High School Diploma -

Homeschool

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Sarah Bowen