Summary
Overview
Work History
Education
Certification
Timeline
Generic

Sarah Williams

Hopewell,VA

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. CNA licensed, Fully vaccinated, and CPR certified.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Care Assistant

Barbara Wilkins
02.2022 - 03.2023
  • Built strong relationships with clients to deliver emotional support and companionship
  • Assisted clients with daily living needs to maintain self-esteem and general wellness
  • Recognized and reported abnormalities or changes in patients' health status to case manager

Customer Service Representative

Faneuil
11.2020 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.

Lead Daycare Teacher

Primrose Schools
11.2019 - 11.2020
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.

Education

Practical Nursing License Pending in Practical Nursing - Practical Nursing

Saint Mary's Hospital School of Practical Nursing
Henrico, VA
03.2024

Certified Nurse Assistant -

Saint Mary's School of Practical Nursing
Richmond, Va
09.2023

Certification in Personal Care Aide -

Medical Career Institute
Richmond, VA
09.2013

Certification

  • Certified Nurse Aid (CNA), 09/2023, Current
  • Personal Care Aide, 08/01/12, Current
  • BLS, 12/2023, Current

Timeline

Personal Care Assistant

Barbara Wilkins
02.2022 - 03.2023

Customer Service Representative

Faneuil
11.2020 - 01.2022

Lead Daycare Teacher

Primrose Schools
11.2019 - 11.2020

Practical Nursing License Pending in Practical Nursing - Practical Nursing

Saint Mary's Hospital School of Practical Nursing

Certified Nurse Assistant -

Saint Mary's School of Practical Nursing

Certification in Personal Care Aide -

Medical Career Institute
Sarah Williams