Sarah Wilson
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cast Member
Landmark Cinemas 8 Grant Park
Winnipeg, MB
05.2019 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Delivered exceptional customer service by responding promptly to inquiries from guests about upcoming shows or general theatre information.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Demonstrated strong multitasking abilities while managing various tasks such as checking tickets at entrance points and distributing playbills to guests upon arrival.
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
Sales Associate
TJX Canada
Winnipeg, MB
10.2020 - 08.2023
- Checked fitting room stalls and sorted merchandise to racks.
- Maintained a clean and organized sales floor, promoting a positive shopping experience for customers.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Oversaw pricing updates and markdowns accurately, ensuring compliance with company guidelines while maximizing profitability margins.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Concession and Banquet Server
Assiniboia Downs
Winnipeg, MB
05.2018 - 06.2019
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Collaborated with team members to efficiently serve large crowds during peak event times.
- Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
Education
Bachelor of Arts Honours -
University of Winnipeg
Winnipeg, MB06.2026
High School Diploma -
Westwood Collegiate
Winnipeg, MB06.2020
Skills
- Has over 5 years of experience in customer service
- Has over 5 years of experience working point of sale systems
- Has experience working in fast-paced and stressful environments
- Has experience handling cash and completing balancing reports
- Adapts well to new environments and learns quickly
- Can work individually or as part of a team
- Detailed-oriented and highly organized
Certification
- Standard First Aid Training, Red Cross - March 2022 to March 2025
- Smart Choices Responsible Service, Liquor, Gaming, and Cannabis Authority of Manitoba (LCGA) - June 2023 to June 2028
References
Michael Romero, Former Employer
- 204-899-4983
Rachelle Tengerdy, Former Supervisor
- 431-278-3891
Peter Miller, Former Professor
- 204-789-4197
Timeline
Sales Associate
TJX Canada
10.2020 - 08.2023
Cast Member
Landmark Cinemas 8 Grant Park
05.2019 - Current
Concession and Banquet Server
Assiniboia Downs
05.2018 - 06.2019
Bachelor of Arts Honours -
University of Winnipeg
High School Diploma -
Westwood Collegiate