Sarah Woodward
Aliso Viejo
Summary
Customer service oriented, with a background in being a store manager. I offerseveral years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
3
3
years of professional experience
Work History
Store Manager
Palm Beach Tan
Rancho Santa Margarita
12.2023 - 08.2024
- My position here at Palm Beach Tan is all about customer service
- While working here I have been able to greet people from the moment they walk in the store and assist in all tanning needs as well as what products will be best for their desires
Facility Maintenance Member Services
Lifetime Fitness
Broomfield
04.2021 - 08.2022
- I made wonderful connections with all members as well as my other team members
- Some of the responsibilities that I had while working at Life Time Fitness were, pool maintenance, steam room/ Sauna maintenance
- As well as overall upkeep on the facility, along with locker rooms, and work out equipment
- Occasionally would manage the guest services desk, and check in current members as well as assist in any possible way with other areas of the facility
Spa Consultant
The Grand Palms Tanning Resort
Castle Rock
05.2020
- While working at The Grand Palms Tanning Resort, I would answer phone calls, set guests into their tanning beds/ sunless tanning rooms, as well as cleaning each room
- I also would open and close the store by cleaning the entire store and closing credit card machines, as well as closing the books each shift I would work
- I greatly enjoy working in the costumer service side of any business, due to the smile I am able to put on every guests face, or help them with any of their questions
Public Area Attendant/Direct Care Staff Member
Brookdale Senior Living
Colorado Springs
- While working at Brookdale I managed the public areas, along side of housekeeping
- With housekeep the tasks I had to perform were cleaning residents rooms, as well as their bathrooms
- Cleaning public areas such as bathrooms, cafe, and the dining room
- While working here I have been able to make great relations with the residents along with other employees such as nurses, caregivers and lastly management
- While working here, I have been able to make deeper connections that ever thought possible with so many of the residents I looked after/cleaned for
Education
Associate of Arts - Criminal Justice
University of Colorado
Colorado Springs, CO03.2025
Biochemistry -
University of Colorado Boulder
Boulder, CO12.2022
High school diploma -
Castle View High School
Castle Rock, CO05.2018
Skills
- Customer service
- Schedule management
- Facilities Maintenance
- Driving
- Computer skills
- Pool Maintenance
- Sales
- Guest Services
- Time management
- Front desk
- Retail sales
- Communication skills
- Leadership
- Team management
- Inventory Control
- Store Management Experience
- Retail Management
- Supervising Experience
- Hourly shift management
- Store operations oversight
- Personnel development
- Training and mentoring
- Retail sales techniques
- Outstanding communication skills
- Team building and leadership
- Team leadership
- Staff management
- Store opening and closing
- Cash management
Personal Information
Authorized To Work: US
Timeline
Store Manager
Palm Beach Tan
12.2023 - 08.2024
Facility Maintenance Member Services
Lifetime Fitness
04.2021 - 08.2022
Spa Consultant
The Grand Palms Tanning Resort
05.2020
Public Area Attendant/Direct Care Staff Member
Brookdale Senior Living
Associate of Arts - Criminal Justice
University of Colorado
Biochemistry -
University of Colorado Boulder
High school diploma -
Castle View High School