Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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SARAH WOOLLEY

Little Rock,AR

Summary

Dynamic Corporate Education Director at Dillard's, recognized for developing impactful training programs that elevate team performance and drive sales growth. Proficient in data analysis and corporate communications, facilitating effective content creation and collaboration across departments to enhance customer experiences and brand recognition.

Overview

8
8
years of professional experience

Work History

Corporate Education Director

DILLARD'S
12.2021 - Current
  • Empowers teams' growth and developing their knowledge, skills, and capabilities to drive better business performance
  • Creates training modules for nationwide teams
  • Shapes vendor content for optimal learner comprehension
  • Collaborates with other departments to enhance product and service knowledge through joint strategies, training programs, and materials
  • Develops and implements strategies to increase brand awareness and sales
  • Partners with programming teams to evolve the dynamic customer facing experience
  • Builds engaging written and video content for Learning Management System
  • Develops and maintains customer facing marketing materials
  • Tracks, analyzes and reports on program results
  • Conducts monthly virtual onboarding trainings
  • Coaches/aids in development of sales managers both virtually and in-person
  • Creates informative and actionable content, to equip teams with the skills and knowledge they need to provide exceptional customer service

Corporate Production & Merchant Assistant

DILLARD'S
01.2021 - 12.2021
  • Collaborated with both national & international vendors
  • Worked closely with buyers to select optimal brands and merchandise
  • Designed and developed in-store marketing and signage
  • Analyzed fashion trends & sales performance

Sales Associate

HUNTER'S REFUGE INC.
06.2020 - 12.2020
  • Greeted customers and provided exceptional customer service.
  • Created content for social media platforms
  • Recommended, selected and located merchandise based on customer desires.

Sales Associate

THE BEACH SHACK
03.2017 - 03.2019
  • Managed and coordinated social media account
  • Produced engaging photo and video content
  • Assisted in selecting merchandise

Education

Master of Business Administration - Digital Marketing

Arkansas Tech University
12-2022

Bachelor of Science - Business Administration: Marketing Strategy & Business Data Analytics

Arkansas Tech University

Skills

  • Clear verbal and written skills
  • Strong organizational skills
  • Corporate communications
  • Presentation skills
  • Ability to multitask and adapt
  • Data analysis
  • Proficient in Microsoft Office Suite
  • G Suite
  • Google Analytics
  • Mondaycom programs
  • Skilled in Adobe Suite
  • CANVA
  • Articulate Rise
  • Camtasia
  • Digital content development
  • Detail-oriented
  • Growth mindset
  • Learning management systems
  • Training development
  • Sales strategy
  • Passion for people
  • Cross-functional teamwork
  • Creative and innovative
  • Complex problem solving

Accomplishments

  • Highest Sales Increase 2022
  • Highest Sales Increase 2023
  • Penetration Increase 2023
  • #1 Business Trend 2024
  • Largest Trend Increase 2024
  • Largest Store Penetration Increase 2024
  • Highest Culture Score 2024

Timeline

Corporate Education Director

DILLARD'S
12.2021 - Current

Corporate Production & Merchant Assistant

DILLARD'S
01.2021 - 12.2021

Sales Associate

HUNTER'S REFUGE INC.
06.2020 - 12.2020

Sales Associate

THE BEACH SHACK
03.2017 - 03.2019

Master of Business Administration - Digital Marketing

Arkansas Tech University

Bachelor of Science - Business Administration: Marketing Strategy & Business Data Analytics

Arkansas Tech University

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