Experienced Animal Care Manager skilled in problem-solving and team collaboration. Expertise in a fast-paced environment managing daily operations, training staff, and ensuring compliance with state laws. Committed to enhancing animal welfare through effective care and education.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Intake & Rescue Manager
Charlottesville Albemarle SPCA
Charlottesville, VA
05.2024 - Current
Oversaw daily operations for intake of stray animals, owner surrenders, and transfers, and animals from varied circumstances by Animal Control.
Facilitated pet redemptions and promoted microchipping to enhance pet identification and reunification rates.
Assisted pet owners with solutions for pet retention and rehoming.
Filed and matched lost and found animal reports with animals in care to increase redemptions.
Coordinated animal transfers with other shelters and rescue partners.
Ensured detailed and accurate animal documentation with paper records and in the shelter's database.
Collaborated with members of Animal Care and Clinic staff regarding an animal's intake pathway including any medical or behavior information provided.
Animal Care Manager
Charlottesville Albemarle SPCA
Charlottesville, VA
12.2023 - Current
Managed day to day operations of all animal care related tasks for cats, dogs and small animals in an animal shelter.
Managed inventory of pet food and shelter supplies to ensure adequate resources for animal care.
Trained staff and volunteers on proper animal handling techniques and kennel cleaning protocols.
Ensured compliance of employee work areas and animal care practices with state laws (VDACS) and established protocols.
Coordinated the placement and movement of all animals efficiently and strategically to reduce length of stay.
Collaborated with veterinary staff on medical treatments and wellness checks.
Conducted behavioral assessments to identify animals' needs and suitability for adoption.
Monitored animal activities to ensure physical and psychological well-being.
Assessed staffing needs based on shelter operations and animal care demands. including hiring, training, scheduling and conducting employee evaluations.
Veterinary Assistant
Charlottesville Albemarle SPCA
Charlottesville, VA
03.2023 - 08.2023
Performed thorough intake exams on cats and dogs entering the shelter in a safe and fear-free manner.
Administered vaccines and medications to the shelter population.
Safely restrained animals during veterinary procedures.
Triaged health concerns and maintained detailed medical records, ensuring timely follow-through on treatment plans.
Identified emergent health conditions, conducted brief exams, and presented findings to veterinarian for prompt care.
Completed foster appointments daily (reweighs, vaccines, dewormer, nail trims, ear cleanings, baths, addressing any illnesses or other concerns).
Conducted limited in-house bloodwork.
Cleaned and disinfected kennels in the Critical Care areas of the clinic to prevent the spread of disease.
Assisted LVTs and Veterinarians as needed.
Cat Care Lead
Charlottesville Albemarle SPCA
Charlottesville, Virginia
09.2019 - 03.2023
Provided oversight for all activities performed by cat care staff to ensure protocols related to proper care, cleanliness, and humane treatment were followed at all times.
Trained all new cat care employees on proper kennel cleaning and cat handling.
Collaborated with Animal Care Manager and Clinic Operations Manager to resolve medical and behavioral concerns within feline population.
Coordinated movement and housing of felines to minimize stress and shorten length of stay.
Conducted daily rounds to assess well-being of all felines in custody.
Updated and maintained accurate animal records in the shelter database.
Assisted the front desk staff with matchmaking and adoptions as necessary.
Supported marketing and social media initiatives through provision of images, biographies, and videos showcasing cats in care.
Performed as a Cat Care Specialist as needed.
Community Cat Assistant
Charlottesville Albemarle SPCA
Charlottesville, VA
06.2015 - 04.2016
Supported community cat caretakers in TNR (trap, neuter, return) efforts, enhancing feral cat population management.
Conducted trapping efforts on behalf of caretakers and transported cats to and from the clinic for their surgeries.
Coordinated owner surrenders of social colony cats and those needing medical intervention.
Supported caretakers facing financial difficulty by providing food and other supplies for their cat colony.
Informed public on feral cats' roles in community and importance of spay/neuter, fostering awareness and responsible pet ownership.
Cat Care Specialist
Charlottesville Albemarle SPCA
Charlottesville, VA
07.2012 - 09.2019
Followed established cleaning protocols to provide a high level of care to all shelter cats (feeding, watering, cleaning and sanitization of enclosures, and providing enrichment).
Monitored and recorded detailed health and behavior charts for cats in care.
Assumed additional cleaning responsibilities to enhance care for feral and fearful cats in behavior room, including those on bite quarantine.
Exposed to animals with contagious illness such as upper respiratory infections, calicivirus, ringworm, panleukopenia all while maintaining biosecurity.
Assisted and engaged with potential adopters to facilitate meetings with shelter cats, promoting successful adoptions.
Operated commercial laundry machines, dishwashers, and assisted in general cleaning duties of the facility.
Education
Some College (No Degree) - Elementary Education
Longwood University
Farmville, VA
Skills
Staff training
Communication skills
Customer education
Animal recordkeeping
Team collaboration
Problem solving
Time management
Attention to detail
Certification
Patrick Henry Community College Become A Veterinary Assistant, Issued August 2014
Fear Free Shelters, Issued 2019
Maddie's Fund Funamentals of Canine Communication and Safe Dog Handling, Issued May 2026