Sarah Xhelaj
Bridgeview,IL
Summary
Nationally Certified Bilingual Phlebotomist with extensive experience in high-pressure healthcare environments. Proficient in blood collection and specimen processing, ensuring patient comfort and procedural accuracy. Proven track record of maintaining safety and hygiene standards, resulting in increased patient satisfaction and streamlined sample collection. Recognized for effective communication and teamwork, contributing to enhanced operational efficiency and patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Provider Assistant
Options Medical Weight Loss
Schaumburg, IL
10.2025 - Current
- Assisted medical staff in patient assessments and consultations.
- Scheduled appointments and managed patient follow-ups efficiently.
- Maintained accurate patient records using electronic health record systems.
- Provided educational resources to patients on weight loss programs.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate patient records and documentation for compliance with health regulations.
- Demonstrated proficiency in operating laboratory equipment for sample analysis and processing.
- Followed infection control guidelines to ensure sterile environments during sample collection.
Optometric Technician
LensCrafters
Burr Ridge, IL
12.2023 - Current
- Conducted preliminary eye exams, assessing visual acuity and identifying potential issues.
- Assisted optometrists in diagnostic procedures, ensuring patient comfort and accuracy of tests.
- Managed patient records using electronic health record systems to maintain confidentiality and compliance.
- Educated patients on eyewear options, providing personalized recommendations based on individual needs.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained store presentation by organizing merchandise displays according to company standards.
Office Secretary
VRB Trucking INC
Bridgeview, IL
12.2018 - 12.2021
- Coordinated office activities to enhance operational efficiency and streamline communication.
- Managed scheduling for executives, ensuring timely appointments and optimized time management.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in preparing reports and presentations, enhancing clarity and presentation quality.
- Oversaw inventory management of office supplies, ensuring availability while reducing costs.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
Education
Associate of Applied Science - Accounting
College of DuPage
Glen Ellyn, IL12-2027
High School Diploma -
Aqsa School
Bridgeview, IL06-2019
Certificate - Phlebotomy
Stars Academy School of Phlebotomy
Hickory Hills, IL08-2025
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Payment posting
- Insurance verification
- Visual field testing
- Appointment scheduling
- Glaucoma screening
- Retinal photography
- File management
- Sample and specimen collection
- Butterfly needle technique
- Patient confidentiality
- Venipuncture expertise
- Blood collection techniques
- Specimen labeling procedures
- HIPAA
- Patient support
Certification
- BLS - For Healthcare Providers Expires 08/2027
- NHA - National Health Career Association Expires 08/2027
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Medical Provider Assistant
Options Medical Weight Loss
10.2025 - Current
Optometric Technician
LensCrafters
12.2023 - Current
Office Secretary
VRB Trucking INC
12.2018 - 12.2021
Associate of Applied Science - Accounting
College of DuPage
High School Diploma -
Aqsa School
Certificate - Phlebotomy
Stars Academy School of Phlebotomy