Sarah Saoy
Selma,NC
Summary
Customer service associate with 3 years of experience providing friendly and efficient service to customers while maintaining an organized and efficient office environment Efficient front desk agent with 1 year of experience using customer service and excellent organizational skills to provide consistent service to clients. Skills include fast and accurate multitasking, attention to detail, and problem solving
Physically fit driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
18
18
years of professional experience
Work History
Amazon Driver
N'Ioble Llc
Garner, NC
12.2025 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Loaded truck and properly secured items to prevent damage for deliveries.
Amazon Driver
Isquared Logistics
Garner, NC
07.2024 - 12.2025
- Delivered packages efficiently, ensuring timely service and customer satisfaction.
- Navigated complex routes using GPS technology to optimize delivery efficiency.
- Collaborated with team members to streamline loading and unloading processes.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Trained new drivers on safety protocols and operational best practices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Supervised drivers to help them with a more efficient way to stay organized and complete deliveries
Stay At Home Mom/Wife
Self-employeed
Fayetteville, NC
05.2016 - 07.2024
- Managed household operations, including cleaning, meal planning, budgeting, and organization to create a functional living environment
- Coordinated childcare duties, including assisting with homework, scheduling appointments and activities, and transporting children to ensure their well-being and development
- Organized daily schedule to optimize productivity: Planning and controlling my time to increase efficiency
Customer Service Representative
David’s Bridal
Tampa, FL
11.2015 - 05.2016
- Resolved customer inquiries and problems efficiently, ensuring customer satisfaction
- Maintained detailed records of customer interactions to support service quality and follow-up
- Upsold products and services to customers
- Process orders, forms, applications, and requests
- Escalated customer issues to the appropriate department or manager
- Delivered current product and service information to enhance customer decision-making
Sales Associate
David’s Bridal
Columbus, GA
11.2013 - 09.2015
- Cultivated client relationships through quality customer service and effective problem solving
- Created personal connections with customers, enhancing overall satisfaction and loyalty
- Monitored customer orders and swiftly resolved issues during fulfillment to ensure timely delivery
Sales Associate
Victoria’s Secret
Virginia Beach, VA
08.2009 - 02.2010
- Greeted customers, answered questions, and assisted with requests to enhance customer experience.
- Assisted customers in finding desired products. find products and make informed purchasing decisions.
- Resolved customer complaints and issues, ensuring a positive shopping experience.
- Resolve customer complaints and issues
- Maintain stock and organize the sales floor
Sales Associate
Forever 21
Virginia Beach, VA
02.2009 - 05.2009
- Greeted customers, answered questions, and assisted with requests to enhance customer experience.
- Assisted customers in locating desired products throughout the store. and make informed purchasing decisions
- Applied product knowledge to address customer needs and facilitate informed choices.
- Organized and replenished stock to maintain optimal product display. and organize the sales floor
Receptionist
Wellness and Fitness Inc
Virginia Beach, VA
10.2008 - 01.2009
- Greeting and checking in members and guests
- Welcomed clients and created positive first impressions
- Answered phone calls promptly and directed inquiries to appropriate staff
- Provide customer service and respond
- Scheduling appointments in classes
- Process payments and maintaining accurate records
- Informed clients about gym activities and programs to enhance engagement
- Handle correspondence and keep the reception area clean and organized
- Performed cleaning tasks to maintain facility cleanliness
Education
High School Diploma - general studies
Princess Anne High School
Virginia Beach, VA06-2009
Skills
- Route Optimization
- Time management
- Data Entry
- Schedule Appointments
- Leadership
- Organizational Skills
- Communication skills
- Teamwork
- Multitasking
- Conflict resolution
- Critical thinking
- Computer literacy
- Problem-solving
- Customer service
- Front Desk
- People Management
Timeline
Amazon Driver
N'Ioble Llc
12.2025 - Current
Amazon Driver
Isquared Logistics
07.2024 - 12.2025
Stay At Home Mom/Wife
Self-employeed
05.2016 - 07.2024
Customer Service Representative
David’s Bridal
11.2015 - 05.2016
Sales Associate
David’s Bridal
11.2013 - 09.2015
Sales Associate
Victoria’s Secret
08.2009 - 02.2010
Sales Associate
Forever 21
02.2009 - 05.2009
Receptionist
Wellness and Fitness Inc
10.2008 - 01.2009
High School Diploma - general studies
Princess Anne High School