Sarah yoshiyama

• Develops and implements strategies to increase sales and profitability.
• Fosters corporate and executive relationships while managing the highest volume, flagship store.
• Manages payroll budgets by finding efficiencies in processes to maximize productivity.
• Increases overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Maximizes operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Maximizes efficiency by coaching and mentoring personnel on company procedures.
• Establishes comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
• Drives the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
• Oversees successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.

Store Manager of the highest volume store in the company.

Headcount of 60 associates, 8 Assistant Managers. KPI's: Yearly Sales Volume: $10M+, Units: 350,000+

Human Resources: Hiring, on-boarding, training, scheduling of associates. Manages payroll utilizing Kronos Workforce Management Systems. Closes payroll on a weekly basis ensuring employee timecards are correct, all PTO is entered, and all missed shifts are properly coded. Performance management. District Recruiter Ambassador, District Human Resource Trainer.

Operations: High focus on operational standards; price strategy, stocking, cleanliness. Managing payroll based on sales, traffic, company goals.

Maintain and execute visual standards, execution of marketing directives. Planning and execution of seasonal merchandise re-flow based on directive and in conjunction with corporate partners. Additional re-merchandising based on sell through and onhand units.

In charge of overseeing the all aspects of Human Resource Management. Manages a team of 85 associates. Human Resource responsibilities include: screening, previewing and on-boarding of all associates using the Smart Recruiters ATS system. Execution and maintenance of all training files. Writing and execution of schedules, performance evaluations, progressive counseling and terminations. Succession Planning and development of supervisors and high potential associates. Manage and execution of high operational standards to ensure the store is full, priced and clean at all times.

In charge of overseeing the Marketing Department and Front End Operations. Managed a team of 65 employees, including 7 supervisors. Responsible for the following productivity metrics: new member acquisitions, member base retention, new credit acquisitions. Additional responsibilities include: member experience, community relations and donations. Development of training and motivational tactics in reaction to productivity trends to increase employee morale resulting in improved execution, ownership and results. Received Market and Regional recognition for outstanding performance in productivity metrics for the 2nd and 3rd fiscal quarters 2014.

In charge of Technology, Seasonal, Clothing and Hardlines departments. Managed a team of 30 employees, including 2 supervisors. Responsible for positive sales comps for each area, floor standards and resets, aggressive visual merchandising to maximize profit while maintaining low overhead. Additional responsibilities include: planning and execution of 2 yearly VIP shopping events and the Black Friday event. Top cell phone sales department in 2012 and 2013. 3 of 4 cell phone associates achieved top 10 market rankings.

In charge of Accounting, Audit, Front End Operations, Human Resources and Tire/Battery Center. Managed team of 70 employees including 9 supervisors. Responsible for P&L exceptions and General Journal clearing, shrink prevention and reaction to high shrink trends, front end productivity metrics, proper execution of employee training and onboarding from hiring to termination processes, positive sales comps and safety protocol execution in the Tire/Battery Center. Other responsibilities include planning and execution of yearly inventory, in charge of the safety and shrink awareness teams and ensuring a high level of customer service.