Sarah Young
Sanford
Summary
I'm a dynamic professional with a proven track record in customer service at Pisces Rising, excelling in fast-paced environments. Recognized for strong multitasking and problem-solving skills, I effectively trained new staff and enhanced guest experiences. Dependable and adaptable, I thrive in collaborative settings while maintaining a positive attitude and organizational excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure this Customer Service Specialist position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Parental Career Break
Homemaker Self
03.2020 - 09.2025
- Stopped working because of the COVID-19 shut down and decided to stay at home and care for my children fulltime during the early years of their lives.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Volunteered at elementary school that my child was attending by reading to classrooms, setting up for events and assisting the administration team.
Waitress
Pisces Rising
08.2019 - 03.2020
- Delivered exceptional customer service to enhance dining experiences and foster repeat business.
- Trained new staff on menu offerings, service protocols, and customer engagement techniques.
- Managed multiple tables efficiently during peak hours to ensure timely service and satisfaction.
- Collaborated with kitchen staff to streamline order delivery and resolve any discrepancies promptly.
Assistant Manager
Storage Masters
05.2019 - 03.2020
- Led daily operations to enhance team efficiency and productivity.
- Developed training programs to improve staff performance and knowledge retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw inventory management systems ensuring accurate stock levels and timely replenishment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised daily operations, ensuring adherence to company policies and procedures.
Waitress
Grills Seafood Deck & Tiki Bar
01.2018 - 05.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained cleanliness and organization of dining areas to adhere to health and safety standards.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bartender
Liam Fitzpatrick's
01.2014 - 11.2017
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Associate of Arts - Early Childhood Care And Education
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Mount Dora High School
Mt. Dora, FL05-2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Organizational skills
- Multitasking
- Flexible and adaptable
- Time management
- Customer service
- Problem-solving
- Dependable and responsible
- Active listening
Timeline
Parental Career Break
Homemaker Self
03.2020 - 09.2025
Waitress
Pisces Rising
08.2019 - 03.2020
Assistant Manager
Storage Masters
05.2019 - 03.2020
Waitress
Grills Seafood Deck & Tiki Bar
01.2018 - 05.2019
Bartender
Liam Fitzpatrick's
01.2014 - 11.2017
Associate of Arts - Early Childhood Care And Education
Seminole State College of Florida
High School Diploma -
Mount Dora High School
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