Sarah Zamorsky

* Coordinated crisis response services for survivors of domestic violence and sexual assault, facilitating immediate safety and connection to critical resources.

* Conducted comprehensive risk and safety assessments while developing individualized safety plans.

* Provide trauma-informed crisis intervention, advocacy, and ongoing case management to clients in shelter and the community.

* Coordinate emergency shelter placements, transportation, and basic needs services.

* Maintained accurate, confidential client documentation in compliance with agency policies and state regulations.

* Managed high-volume crisis hotline calls while providing compassionate, client centered support.

* Recognized for building strong, trusting relationships with survivors through an approachable, empathetic, and nonjudgmental demeanor.

* Oversee daily shelter operations by maintaining a safe, clean, and welcoming environment while ensuring residents have consistent access to food, household supplies, and essential resources.

* Frequently support operations at Wardrobe of Hope clothing boutique, assisting survivors in selecting clothing and essential items while maintaining an organized and welcoming space.

• Assisted a paraplegic client with daily living activities, including bathing, dressing, grooming, and personal hygiene.
• Monitored client health and reported changes to healthcare professionals.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Entrusted to handle confidential and sensitive situations in a professional manner.
• Transported clients to and from medical appointments with safety and efficiency.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Laundered items, changed sheets and made bed to keep patients' bedroom clean.
• Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients toward improved mobility and function.
• Assisted clients with daily living activities, ensuring comfort and safety.
• Trained new caregivers on best practices for patient care and safety protocols.
• Safely transferred the client between bed and wheelchair using a transfer board while promoting comfort and independence.

Maintained showroom floors, customer waiting areas, offices, restrooms, and service departments for cleanliness. professional environment.

* Independently prioritized daily cleaning tasks and maintained high standards of cleanliness throughout the facility.

* Managed cleaning supplies and ensured all areas were consistently stocked and well maintained.