- I enjoy painting and applying my creativity to every task I accomplish
- I am a proud member of a volunteer group dedicated to spreading kindness and joy to local communities
- I enjoy helping others
Sarah Zoppa
Marysville
Summary
A resourceful, adaptable, and creative professional with a background primarily in retail. Known for strong attention to detail, effectively enhancing customer experiences, and collaborating with others, when needed, to maximize productivity. Ready to utilize expertise and learn new skills for organizational success.
Overview
7
7
years of professional experience
Work History
Support Teacher
Primrose School of Marysville
Marysville, OH
10.2025 - 03.2026
- Supported classroom management, fostering a positive learning environment for students.
- Established routines and procedures that maximized time spent on instruction while minimizing classroom disruptions.
- Established a safe, nurturing classroom environment, prioritizing children's health and well-being consistently.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
General Merchandise Expert/ Guest Advocate
Target
Powell, OH
09.2023 - 10.2025
- Implemented merchandising strategies to enhance store layout and improve customer shopping experience.
- Ensured compliance with company policies regarding product safety, quality, and pricing accuracy.
- Streamlined workflow processes, resulting in improved team efficiency and enhanced operational effectiveness.
- Assisted in implementing store-wide sales events, coordinating with team members to ensure smooth execution and positive customer experiences.
- Resolved customer issues promptly and professionally, ensuring continued loyalty to the brand.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Assisted guests in locating products and resolving inquiries efficiently.
- Managed the checkout process, ensuring accuracy and security in handling cash and completing transactions.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Retail Sales Associate
Best Buy
Dublin, OH
10.2022 - 08.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Managed cash registers and balanced the tills, ensuring accurate transactions and safeguarding against losses.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
Style Consultant
Target
Powell, OH/ Hilliard, OH
08.2021 - 07.2022
- Utilized in-store technology to manage inventory levels and track product availability.
- Provided personalized style advice and recommendations based on customer concerns.
- Greeted all clients with a warm smile and asked open-ended questions to better understand their needs.
- Assisted co-workers with stocking shelves, pricing items and placing products on display.
- Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
Cashier/ClickList Shopper
Kroger
Marysville, OH
07.2019 - 08.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on checkout procedures and customer service standards.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Performed cash, card, and check transactions to complete customer purchases.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2027
Associate of Arts -
Columbus State Community College
Columbus, OH05-2024
High School Diploma -
Marysville High School
Marysville, OH05-2021
Skills
- Customer assistance
- Calm and patient demeanor
- Cash handling and till balancing
- Order management and fulfillment
- Collaborative teamwork
- Issue resolution
- Multitasking
- Attention to detail
- Creative design and visual art creation
Accomplishments
- Received recognition as a top employee for a successful quarter.
- Over five years of continuous customer service and retail experience.
- Received 100% perfection by a secret shopper.
- Helped raise thousands of dollars for charities such as Feeding America and Make-A-Wish.
Interests
Timeline
Support Teacher
Primrose School of Marysville
10.2025 - 03.2026
General Merchandise Expert/ Guest Advocate
Target
09.2023 - 10.2025
Retail Sales Associate
Best Buy
10.2022 - 08.2023
Style Consultant
Target
08.2021 - 07.2022
Cashier/ClickList Shopper
Kroger
07.2019 - 08.2021
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts -
Columbus State Community College
High School Diploma -
Marysville High School