Kayla Butz
Gilbert,AZ
Summary
Dynamic and dedicated professional with experience as a Support Teacher at Making Strides With Megan, adept at classroom management and fostering student engagement. Proven ability to implement individualized education plans and enhance learning outcomes through adaptive learning tools and effective communication, ensuring a positive and inclusive environment for all students.
Overview
19
19
years of professional experience
Work History
Support Teacher
Making Strides With Megan
Gilbert, AZ
03.2025 - Current
- Assisted in developing individualized education plans for students to enhance learning outcomes.
- Facilitated classroom activities, promoting engagement and participation among students.
- Supported lead teachers in implementing instructional strategies tailored to diverse learning needs.
- Monitored student progress and provided feedback to educators on areas for improvement.
- Organized educational materials and resources, ensuring availability for classroom use.
- Collaborated with staff to create a positive and inclusive classroom environment.
- Implemented behavior management techniques, fostering a supportive learning atmosphere.
- Established routines and procedures that maximized time spent on instruction while minimizing classroom disruptions.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Monitored student classroom and outdoors activities to promote student safety.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Childcare Assistant Teacher
Bright Beginnings Daycare
Eagle, AK
03.2007 - 05.2008
- Participated in professional development workshops to enhance teaching techniques.
- Assisted in the preparation of educational materials to support lesson objectives.
- Enhanced student learning by implementing interactive and creative teaching methods in the childcare setting.
- Fostered a sense of community within the childcare center through ongoing team-building exercises among staff members.
- Organized special events such as field trips and holiday celebrations, creating memorable experiences for both students and families alike.
- Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
- Incorporated music, art and literature into curriculum.
- Utilized creative teaching strategies to engage students in classroom.
- Guided students to develop social, emotional and physical skills.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Helped new preschool children get used to classes by giving one-on-one support.
- Developed and implemented behavior management plans.
- Implemented age-appropriate curricula to meet needs of young learners.
- Supported students in developing self-esteem and self-confidence.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Assessed student progress and provided feedback on educational development.
- Developed innovative activities to engage young children in learning process.
- Encouraged use of technology to support student learning.
- Assisted lead teacher in implementing daily lesson plans and classroom activities.
- Supported children's individual needs through observation and tailored interactions.
- Maintained organized, safe, and engaging learning environment for children.
- Collaborated with parents to discuss child development and address concerns.
- Facilitated group activities that encouraged social skills and teamwork among children.
- Monitored children's progress and reported observations to senior staff regularly.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Communicated regularly with parents about daily activities and behaviors.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
- Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
Crew Member
Wingstop
Gilbert, AZ
09.2024 - 01.2025
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated kitchen equipment safely and effectively, adhering to food safety protocols and standards.
- Assisted in inventory management by restocking supplies and monitoring stock levels regularly.
- Collaborated with team members to ensure efficient workflow during peak hours, enhancing overall service speed.
- Maintained cleanliness of workstations and dining areas, contributing to a positive dining experience for customers.
- Followed standardized recipes while preparing food items, ensuring consistency in quality and taste.
- Engaged with customers to promote menu items, resulting in increased sales of featured products.
- Adapted quickly to changing priorities during busy shifts while maintaining focus on quality service delivery.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
- Increased customer satisfaction with prompt and accurate order taking.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Fostered positive team environment by assisting coworkers during rush periods.
- Boosted repeat customer rates by providing friendly and engaging service.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Delivery Driver
DoorDash
Gilbert, AZ
02.2022 - 11.2023
- Delivered customer orders promptly to ensure high satisfaction levels.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Maintained vehicle cleanliness and functionality for safe operations.
- Communicated effectively with customers regarding order status and delivery timelines.
- Adapted quickly to changing conditions, ensuring timely deliveries despite obstacles.
- Assisted in training new drivers on best practices and company policies.
- Monitored traffic patterns to improve delivery efficiency and minimize delays.
- Collaborated with support teams to resolve customer issues rapidly and effectively.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Cashier
Canes Chicken Fingers
Gilbert, AZ
10.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced receipts at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Restocked merchandise displays to enhance shopping experience and visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Reduced processing errors by meticulously following transaction procedures.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Fry's Food And Drug
Gilbert, AZ
02.2020 - 03.2023
- Handled returns and exchanges, ensuring compliance with store policies.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new cashiers on register operations and customer service protocols.
- Implemented best practices for cleanliness and organization in checkout area.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Increased sales of promotional items by informing customers about current offers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Improved efficiency, organized checkout area for optimal workflow.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced shopping experience, provided product information and location assistance.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced receipts at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Restocked merchandise displays to enhance shopping experience and visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Restaurant Hostess
Nandos Mexican Cafe
Gilbert, AZ
09.2021 - 08.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists effectively, optimizing table turnover and guest satisfaction.
- Assisted with menu inquiries, providing detailed information to enhance dining experience.
- Collaborated with kitchen staff to coordinate timely food service for patrons.
- Maintained cleanliness and organization of front-of-house areas for optimal operations.
- Handled reservation systems to streamline guest bookings and special requests.
- Supported team members during peak hours, enhancing overall service efficiency.
- Implemented feedback collection processes to improve customer service strategies.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
- Adapted to various dining room configurations during private events or seasonal changes, maximizing available space for optimal guest flow.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Opened and closed seating sections according to volume of guests.
Cashier
Lowes Home Improvment
Fairbanks, AK
03.2018 - 11.2019
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Reduced processing errors by meticulously following transaction procedures.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled returns and exchanges, ensuring compliance with store policies.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new cashiers on register operations and customer service protocols.
- Implemented best practices for cleanliness and organization in checkout area.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Performed cash, card, and check transactions to complete customer purchases.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
Cashier
Walmart
Fairbanks, AK
01.2017 - 02.2018
- Contributed to significant decrease in queue times by streamlining checkout process.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Enhanced shopping experience, provided product information and location assistance.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer and balanced receipts at shift end.
- Assisted customers with product inquiries and provided exceptional service.
- Restocked merchandise displays to enhance shopping experience and visibility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier
Ollie's Bargain Outlet Holdings Inc.
Fayetteville, NC
09.2015 - 02.2016
- Increased sales of promotional items by informing customers about current offers.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Reduced processing errors by meticulously following transaction procedures.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handled returns and exchanges, ensuring compliance with store policies.
- Collaborated with team members to optimize workflow during peak hours.
- Implemented best practices for cleanliness and organization in checkout area.
- Trained new cashiers on register operations and customer service protocols.
- Assisted customers with returns, refunds and resolving transaction issues.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Performed cash, card, and check transactions to complete customer purchases.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Improved efficiency, organized checkout area for optimal workflow.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Enhanced shopping experience, provided product information and location assistance.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Responded promptly to requests for assistance, spills and customer inquiries.
Teacher's Assistant
Early Childhood Education Center
Fort Richardson, Alaska
06.2010 - 09.2010
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported individual student needs through personalized attention and encouragement.
- Organized classroom materials and resources for efficient learning environments.
- Facilitated small group activities to promote teamwork and social skills among students.
- Monitored student behavior and provided guidance to maintain a positive classroom atmosphere.
- Collaborated with educators to assess student progress and adapt instructional strategies accordingly.
- Engaged in ongoing professional development to enhance teaching support skills and knowledge.
- Communicated effectively with parents regarding student achievements and areas for improvement.
- Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Completed daily reports on attendance and disciplinary performance.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Copied, organized and distributed classroom assignments or other paperwork.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Handled class records for attendance, assignment grades and course participation scores.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Childcare Assistant Teacher
Bright Beginning Early Learning Center
Eagle, AK
06.2009 - 04.2010
- Assisted lead teacher in implementing daily lesson plans and classroom activities.
- Supported children's individual needs through observation and tailored interactions.
- Maintained organized, safe, and engaging learning environment for children.
- Collaborated with parents to discuss child development and address concerns.
- Facilitated group activities that encouraged social skills and teamwork among children.
- Monitored children's progress and reported observations to senior staff regularly.
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Assisted lead teacher in designing thematic units, enhancing the overall curriculum for greater student interest.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Promoted healthy habits among children by incorporating physical activity into daily routines and providing guidance on proper nutrition choices during meal times.
- Improved classroom management with the implementation of positive reinforcement strategies, leading to a more conducive learning environment.
- Participated in professional development opportunities to stay current with best practices in early childhood education, incorporating new strategies into the classroom as appropriate.
- Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
- Provided individualized support to students with diverse needs, ensuring their academic and social success within the classroom.
- Maintained accurate records of student progress and behavior, allowing for timely interventions when necessary.
- Reported parent complaints and comments to managers and documented using Software.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Implemented curriculum to enhance classes with learning-focused activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Established positive relationships with students and families.
- Modeled positive behavior and communication skills for students.
- Created safe and nurturing learning environment for preschoolers.
Front End Cashier
Bright Beginnings Daycare
Eagle, AK
06.2006 - 05.2007
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of the front counter area.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Managed cash drawer, balancing funds at the beginning and end of shifts.
- Promoted menu items and upsold products to enhance customer experience.
- Trained new employees on register operations and customer service protocols.
- Implemented best practices for food safety and hygiene in accordance with company standards.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Prevented loss by identifying fraudulent transactions and following established security procedures.
- Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.
- Processed returns and exchanges efficiently, adhering to store policies while prioritizing customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Promoted special offers or loyalty programs to increase sales revenue and encourage repeat business from customers.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Operated multiple types of payment terminals confidently, enabling diverse payment options for patrons.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Demonstrated knowledge of store inventory by assisting customers in locating products and offering recommendations when necessary.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Resolved customer complaints with empathy and professionalism, restoring customer confidence.
- Assisted customers in locating products, leading to increased satisfaction and repeat business.
- Maintained up-to-date knowledge of store promotions and policies to provide accurate information to customers.
- Trained new cashiers in POS system usage and customer service best practices, enhancing team efficiency.
- Facilitated sale of store loyalty cards, increasing customer engagement and repeat visits.
- Upheld company policies regarding returns and exchanges, ensuring customer understanding and compliance.
- Restocked shelves to maintain well-organized and appealing store environment.
- Managed cash drawer with accuracy, ensuring all transactions were accounted for at end of day.
- Conducted price checks for customers to expedite checkout process.
Education
High School Diploma -
Chugiak High School
Chugiak, AK05.2007
Skills
- Classroom management
- Collaborative teamwork
- Classroom organization
- Adaptive learning tools
- Parent-teacher collaboration
- Positive reinforcement
- Teacher assistance
- Data-driven decision making
- Teacher support
- Activity planning
- Behavior improvements
- Instructional support
- Learning styles adaptation
- Social integration
- Individual instruction
- Social development and integration
- Positive attitude
- Friendly and outgoing
- Cleaning and sanitizing
- Effective communication
- Verbal and written communication
- Calm and patient demeanor
- CPR and first aid
- Relationship building
- Classroom support
- Student engagement
- Student supervision
- Mentoring students
- Small group and individual assistance
- Helping students with special needs
- Classroom preparation and maintenance
- Small group instruction
- Supervising student activities
- Behavior redirection
- Complex Problem-solving
- Reading and writing support
- Teacher support and collaboration
- Behavior modeling
- Student health and safety
- Individual student assistance
Timeline
Support Teacher
Making Strides With Megan
03.2025 - Current
Crew Member
Wingstop
09.2024 - 01.2025
Cashier
Canes Chicken Fingers
10.2022 - 04.2023
Delivery Driver
DoorDash
02.2022 - 11.2023
Restaurant Hostess
Nandos Mexican Cafe
09.2021 - 08.2022
Cashier
Fry's Food And Drug
02.2020 - 03.2023
Cashier
Lowes Home Improvment
03.2018 - 11.2019
Cashier
Walmart
01.2017 - 02.2018
Cashier
Ollie's Bargain Outlet Holdings Inc.
09.2015 - 02.2016
Teacher's Assistant
Early Childhood Education Center
06.2010 - 09.2010
Childcare Assistant Teacher
Bright Beginning Early Learning Center
06.2009 - 04.2010
Childcare Assistant Teacher
Bright Beginnings Daycare
03.2007 - 05.2008
Front End Cashier
Bright Beginnings Daycare
06.2006 - 05.2007
High School Diploma -
Chugiak High School