Sarahann Neal
Ashland,OR
Summary
Looking for a career where I can utilize my degree in criminal justice while making a difference and continuing to grow both personally and professionally.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Police Records Specialist
Medford Police Department
Medford, OR
07.2021 - Current
- Trained new staff on record-keeping protocols and system functionalities, enhancing team performance.
- Maintained a well-organized filing system, resulting in reduced retrieval times and ease of access to critical information.
- Provided excellent customer service while assisting citizens with obtaining copies of police reports or answering questions about department procedures.
- Assisted officers in the field by promptly responding to their requests for warrant checks or other essential data via radio communications systems.
- Reduced response times to public inquiries by efficiently processing requests for incident reports, background checks, and other relevant documents.
- Adhered to strict confidentiality requirements when handling sensitive juvenile records and ensuring restricted access to authorized personnel only.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues, providing constructive feedback, and offering assistance when needed.
Rental Coordinator
Peterson Cat Rental Store
Medford, OR
06.2017 - 06.2021
- Providing customer service in person and on the phone, organizing deliveries and pick ups of rental machines, collecting customer payments, record keeping, assisting other branches with transfers and customer calls, transferring machines between rental store locations
Sales Administrator
Pape Kenworth
08.2009 - 06.2017
- Invoice truck sales, reconcile various reports, safety coordinator, provide travel arrangements, train new employees, assist with new hire paperwork, keep cash box balanced
Recruit
Oregon State Police
03.2009 - 04.2009
- Terminated due to the inability to complete Defense Tactics in DPSST
Education
Bachelor of Science - Criminal Justice
Southern Oregon University
06.2008
Associate Degree - Criminal Justice
Central Oregon Community College
06.2004
Skills
- Work well autonomously and in group settings
- Good organizational skills
- Multi-tasking and prioritizing assignments
- Multi-line phone system experience
- Exceptional customer service skills
- Data entry and clerical duties
- Computer skills – Excel, Word, Power Point, Outlook, etc
- Time management
- Proper handling of sensitive information
- LEDS Certified
- Confidentiality
- Task prioritization
- Self motivation
- Attention to detail
Timeline
Police Records Specialist
Medford Police Department
07.2021 - Current
Rental Coordinator
Peterson Cat Rental Store
06.2017 - 06.2021
Sales Administrator
Pape Kenworth
08.2009 - 06.2017
Recruit
Oregon State Police
03.2009 - 04.2009
Associate Degree - Criminal Justice
Central Oregon Community College
Bachelor of Science - Criminal Justice
Southern Oregon University