Sarah Clayton Smith
Flora,MS
Summary
Dedicated and detail-oriented professional with experience in compliance monitoring, case management, and policy development. Adept at meeting deadlines and maintaining the highest level of organization. Provides exemplary customer service with acute sensitivity and awareness. Demonstrates a strong propensity for collaboration with other departments to support seamless operations and initiatives. Committed to continuous professional growth through ongoing training and consistently delivering high-quality results in dynamic, fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Compliance Team Lead
Mississippi Board of Nursing
Ridgeland, MS
09.2024 - Current
- Coordinates schedules to meet with licensees, and assists them in meeting deadlines, and consistently responds to compliance inquiries with timeliness, professionalism, and tact.
- Prepares affidavits and other relevant documents for participant review and signature.
- Accurately documents and enters data across multiple programs and platforms to ensure up-to-date and reliable records.
- Conducts regular self-initiated audits of case files using organizational tools to stay informed about participants' monitoring status.
- Efficiently manages workload, prioritizes tasks, and meets deadlines to ensure seamless departmental operations.
- Participates in local and virtual conferences to gather relevant insights and training, supporting the development of monitoring program policies and ensuring compliance in drug screening participants.
- Reviews mental health and substance abuse evaluations to tailor additional monitoring requirements according to the assessor's recommendations, ensuring alignment with licensees' needs, while upholding strict confidentiality.
- Compiles documentation to present to the Board's Compliance Committee, addressing participants' non-compliance and requests for extensions..
- Collaborates regularly with the Legal department to collect exhibits and supporting materials for administrative hearings.
- Communicates and works with external agencies and organizations where appropriate.
General Manager
Cups an Espresso Cafe
Madison, MS
05.2015 - 02.2025
- Managed all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Performed daily balancing activities, such as verifying balances against general ledger postings and other related reports.
- Developed and implemented promotional materials to highlight and advertise seasonal offerings.
- Scouted, interviewed, and hired qualified staff for vacant positions.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Analyzed existing processes for effectiveness, and developed new systems as needed to enhance overall productivity levels.
- Created and enacted a new performance review system necessary for staff evaluations.
Writing Specialist
Holmes Community College
Ridgeland, MS
08.2019 - 05.2021
- Developed and implemented a writing curriculum for students of varying levels.
- Analyzed data from student assessments to identify areas for improvement.
- Prepared reports summarizing results from evaluations conducted on written material.
- Became familiar and comfortable with virtual editing, both synchronously and asynchronously.
- Provided guidance on grammar, punctuation, syntax, tone, style, and formatting rules.
Education
Associate of Arts - Secondary Education
Holmes Community College
Ridgeland05-2021
Skills
- Microsoft Office
- Google Workspace
- Oral and Written Communication
- Customer Service
- Data entry
- Analytical thinking
- Time management
- Policy and Program Development
Certification
- ServSafe Certification
References
References available upon request.
Timeline
Compliance Team Lead
Mississippi Board of Nursing
09.2024 - Current
Writing Specialist
Holmes Community College
08.2019 - 05.2021
General Manager
Cups an Espresso Cafe
05.2015 - 02.2025
Associate of Arts - Secondary Education
Holmes Community College
Similar Profiles
Kaylee WhiteKaylee White
Case Manager Intern at Mississippi Board of Nursing (MSBON)Case Manager Intern at Mississippi Board of Nursing (MSBON)
Zavien WellsZavien Wells
Camp Counselor at Mississippi Baptist Convention BoardCamp Counselor at Mississippi Baptist Convention Board
Chad PonderChad Ponder
Emergency Manager at Mississippi Board Of Animal HealthEmergency Manager at Mississippi Board Of Animal Health
Jenepher MinayaJenepher Minaya
Security Supervisor at First Coast SecuritySecurity Supervisor at First Coast Security
MARYBETH CULLOM RNMARYBETH CULLOM RN
Registered-Nurse Office Manager at Comprehensive NeurosurgeryRegistered-Nurse Office Manager at Comprehensive Neurosurgery