Sarah Emily Byrd
Terry,MS
Summary
Proven Certified Medical Assistant with a track record of enhancing patient care. Skilled in phlebotomy and HIPAA compliance, coupled with exceptional communication abilities, I excel in patient-focused care. Demonstrated success in reducing contamination risks and improving patient comfort, showcasing professionalism and a compassionate approach to healthcare. Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CMA/Phlebotomist
Oak Street Health
06.2023 - Current
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Integrity Nursing
04.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Certified Medical Assistant
Hattiesburg Clinic
09.2022 - 05.2023
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Education
Medical Assistant Certification -
Unitech Training Academy
Alexandria, LA12.2020
High School Diploma -
Purvis High School
Purvis, MS05.2012
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Medical Procedures
- Professionalism and Ethics
- Maintaining confidentiality
- Patient Care Coordination
- Simple dressings
- Healthcare Software Proficiency
- Medical Equipment Operation
Certification
- CMA - Certified Medical Assistant (NCCT)
Timeline
CMA/Phlebotomist
Oak Street Health
06.2023 - Current
Certified Medical Assistant
Hattiesburg Clinic
09.2022 - 05.2023
Medical Assistant
Integrity Nursing
04.2022 - Current
Medical Assistant Certification -
Unitech Training Academy
High School Diploma -
Purvis High School
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