Aicha Mesnaoui
CMA PHLEBOTOMIST
San Antonio,TX
Overview
11
11
years of professional experience
5
5
Certification
Work History
CMA-Phlebotomist
Texas Weight Loss Clinic
09.2025 - Current
- Executed phlebotomy, injections, and triage to enhance patient care efficiency. Performed blood draws and administered B12 and lipotropic injections accurately. Managed patient flow to optimize comfort and operational efficiency. Recorded vital signs and maintained accurate EHR documentation consistently. Assisted physicians with clinical procedures to support high-quality healthcare delivery. Demonstrated strong interpersonal skills while adapting to diverse patient needs. Ensured strict adherence to infection control protocols in all patient interactions. Restocked triage rooms to maintain readiness for patient care activities.
Medical Front Desk Receptionist
Dr Cameron
11.2023 - 05.2025
- Directed daily front desk activities and appointment scheduling for organized patient check-ins. Ensured accurate insurance verification and pre-authorization coordination to reduce billing conflicts. Managed confidential patient records in electronic health systems to facilitate administrative communication. Delivered friendly service in both English and Spanish, enhancing patient comfort upon arrival. Assisted providers during MedSPA consultations with patient education on treatments and care instructions. Fostered a professional environment by effectively managing calls, schedules, and patient inquiries.
Certified Medical Assistant/Virtual Medical Receptionist
Demi Private Clinic
10.2021 - 11.2023
- Confirmed remote patient appointments through phone communication and EMR system. Handled prior authorizations and insurance verification to ensure patient eligibility. Documented interactions in HIPAA-compliant software to maintain confidentiality. Provided comprehensive patient education to enhance understanding of services offered.
ER Triage Assistant/Medical Reception Support
Ospedale San Bortolo
01.2017 - 10.2021
- Facilitated patient check-in, insurance processing, and database entry at front desk. Managed multi-line phone system, scheduled appointments, and coordinated patient transport. Assisted nurses and doctors with clinical procedures, including phlebotomy and patient stabilization. Triage patients. Supported NICU team and patients. Administration of medications and injections as directed.
Receptionist / Elderly Caregiver
SS Felice e Fortunato
01.2015 - 01.2017
- Managed front desk operations, greeting visitors at senior care center. Answered calls and scheduled family visits efficiently. Maintained accurate records of medications and appointments for clients. Provided compassionate care, ensuring safety and dignity of elderly clients.
Education
Phlebotomy Certification - undefined
Nova Career Institute
01.2025
Clinical Medical Assistant - undefined
Texarkana University
01.2021
Web Development - undefined
San Gaetano
12.2015
International Business Relations - undefined
Piovene
06.2013
Skills
- Blood pressure monitoring
- Venipuncture
- Vital signs monitoring
- HIPAA compliance
- Minor surgical assistance
- Patient confidentiality
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- Vital sign monitoring
- Capillary puncture
- IV insertion
- Phlebotomy techniques
- Sterilization techniques
- Patient scheduling
- Immunization administration
- Insurance verification
- Autoclave operation
- Medical terminology
- Healthcare ethics
- Inventory management
- Diagnostic procedures
- Medical equipment maintenance
- EKG monitoring
- Drug screening
- Laboratory testing
- CPR
- First aid
- Payment collection
- Fluent in languages
Certification
- CPR Foundation Certificate — CPR And First Aid 07/2025 — 08/2025
- CPR Foundation Certificate — BLS 07/2025 — 08/2025
- CPR Foundation Certificate — HIPAA and OSHA 07/2025 — 08/2025
- USA — HIPAA Certificate 06/2025 — 06/2025
Languages
Fluent In English, Spanish, Italian, Arabic.
Timeline
CMA-Phlebotomist
Texas Weight Loss Clinic
09.2025 - Current
Medical Front Desk Receptionist
Dr Cameron
11.2023 - 05.2025
Certified Medical Assistant/Virtual Medical Receptionist
Demi Private Clinic
10.2021 - 11.2023
ER Triage Assistant/Medical Reception Support
Ospedale San Bortolo
01.2017 - 10.2021
Receptionist / Elderly Caregiver
SS Felice e Fortunato
01.2015 - 01.2017
Phlebotomy Certification - undefined
Nova Career Institute
Clinical Medical Assistant - undefined
Texarkana University
Web Development - undefined
San Gaetano
International Business Relations - undefined
Piovene
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