Manage all aspects of transition/ discharge planning for 15+ patients daily.
Assess client needs through comprehensive evaluations and develop tailored transition/ discharge plans.
Update client documentation for accurate, compliant and current records.
Collaborate with multidisciplinary team to ensure appropriate care coordination and facilitate discharge process.
Monitor patient's progress; intervening as necessary and appropriate, to ensure the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
Initiate and facilitate referrals to post-acute services- including but not limited to homecare, Durable Medical Equipment, Hospice Care, Long Term Acute Care Facilities, Acute Rehab Facilities and Skilled Nursing Facilities.
Assist patient/ families with completion of Medical Power of Attorney, Health Care Surrogate, and advanced directives.
Server/ Bartender
Tipsy Teeze Music Hall
01.2024 - 03.2025
Ensured exceptional and personalized customer service
Prepared venue for daily dining and weekly events
Served food and beverages in a timely and positive manner
Provided recommendations of food and beverage based on thorough knowledge of menu
Protected establishment and patrons by adhering to sanitation and safety policies
Trained new staff members to ensure continued success
Managed and organized inventory
Supported colleagues by assisting in other service areas
Outreach Facilitator
Monongalia County Schools
08.2023 - 05.2024
Provided support services to high-needs population of approximately 150 students and their families at Brookhaven Elementary School and Mylan Park Elementary School
Assisted students and their families with obtaining basic need services and materials
Communicated daily with students, families, school personnel, and local community organizations
Connected students and families with local resources and ensured follow through of services
Conducted check-ins and delivered materials via home visits
Supported families through discussion of service options, application processes and document collection
Informed families about the McKinney-Vento Act and utilized resources to maximize its’ rights and supports
Attended SAT/IEP/504 and behavior meetings
Coordinated bi-weekly Student Support Team meetings
Maintained thorough documentation and case records
Program Assistant
Scott’s Run Settlement House
06.2023 - 10.2023
Packed and distributed food and supply boxes to families in need
Recorded demographic and service delivery information in company database
Certified and recertified all clients for The Emergency Food Assistance Program
Conducted surveys with clients to determine satisfaction with services
Supported supervisor in management of client cases
Scheduled clients for pick-up appointments
Associate Teacher
Bright Horizons WVU Child Learning Center
02.2022 - 08.2023
Assisted with hands-on activities to meet the needs and interests of children
Supervised children ages 0 to 5 years old
Communicated daily with parents
Ensured safety of children in classroom and outdoor settings
Documented all daily activities of children including feeding, sleep, and bathroom schedules
MSW Intern
Monongalia County Schools
08.2022 - 04.2023
Under the supervision of the Outreach Facilitator, provided support services to high-needs population of students and their families at Eastwood Elementary School and Cheat Lake Elementary School
Shadowed multiple Outreach Facilitators across all programmatic levels
Assisted students and their families with obtaining basic need services and materials
Communicated daily with students, families, school personnel, and local community organizations
Connected students and families with outside resources
Attended SAT/IEP/504 and behavior meetings
Informed families about the McKinney-Vento Act and utilized resources to maximize its’ rights and supports
Maintained thorough documentation and case records
Conducted research of academic, behavioral, and attendance records of all elementary schools in Monongalia County to analyze the effects of homelessness on students
Graduate Assistant
WVU Women’s Resource Center
08.2022 - 04.2023
Organized and managed community-wide events to promote social justice
Researched local health, social service, mental health, career, veteran, and safety resources
Created and updated resource content and contact information on high traffic website
Communicated and collaborated with community organizations and university personnel
BSW Intern
Scott’s Run Settlement House
01.2022 - 04.2022
Packed and distributed food and supply boxes to families in need
Recorded demographic and service delivery information in company database
Certified and recertified all clients for The Emergency Food Assistance Program
Conducted surveys with clients to determine satisfaction with services
Supported supervisor in management of client cases
Scheduled clients for pick-up appointments
Bay Host
Topgolf
05.2021 - 01.2022
Ensured exceptional and personalized customer service
Provided recommendations of food and beverage pairings based on thorough knowledge of menu
Supported colleagues by assisting in other areas of venue
Created a safe and positive environment
Lead Cashier / Brand Ambassador
American Eagle Outfitters
05.2018 - 11.2021
Provided high quality customer service to patrons
Increased revenues by assisting customers with sales
Organized displays to draw attention to merchandise
Operated cash register
Event Staff
Talk of the Town Variety Entertainment
05.2015 - 08.2018
Supervised patrons and ensure safety in potentially dangerous settings
Ensured customer satisfaction with equipment and service
Party Pro / Staging Coordinator
BounceU
02.2017 - 07.2018
Provided high quality customer service to patrons
Supervised and ensured safety of children
Handled food and beverage service
Maximized enjoyment of patrons by maintaining a positive and safe environment
Front Desk Attendant
Bretton Woods Recreation Center
05.2017 - 09.2017
Assisted patrons with concerns about the facility and organization
Welcomed and signed in members and guests
Completed cash and credit card transactions
Education
Master of Social Work -
West Virginia University
Morgantown, WV
05.2023
Bachelor of Social Work -
West Virginia University
Morgantown, WV
05.2022
General Studies - undefined
Northwest High School
Germantown, MD
06.2018
Skills
Proficient in Microsoft Office and Google Drive
Familiar with POS system
Experienced in documentation
Familiar with national social service organizations