Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Fortune Amazan

Queens,NY

Summary

Dedicated Home Health Aide 2years skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Recently graduated in phlebotomy

Overview

1
1
year of professional experience

Work History

Home Health Aide

Attending Home Care
Queens, New York
08.2024 - Current
  • Improved patient outlook and daily living through compassionate care.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
  • Checked patients' pulse, temperature and respiration.
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.

Customer Service Representative

Verizon
Manhattan, NY
01.2024 - 05.2024
  • Contacted customers about potential service upgrades, new services and account changes.
  • Strengthened customer retention by offering discount options.
  • Supported sales team members to drive growth and development.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Took special orders in person and over telephone, generating additional revenue every month.

Education

Certified phlebotomist Technician - Phlebotomy

Amazing Grace CNA Training & Staffing LLC
Queens, New York
05-2025

Certified Auxiliary Nurse - Auxiliary Nurse

Funda Fundasabe
Dominican Republic
11-2020

High School Diploma -

Cours Price St Ignace De Loyola
Haiti,
06-2015

Skills

  • Venipuncture and capillary puncture techniques
  • Clear communication with patients
  • Adaptability
  • Organizational Skills
  • Computer skills
  • Active listener
  • Problem solving
  • Time management
  • Teamwork
  • Maintained compliance with all safety regulations in labeling and storing specimens

Timeline

Home Health Aide

Attending Home Care
08.2024 - Current

Customer Service Representative

Verizon
01.2024 - 05.2024

Certified phlebotomist Technician - Phlebotomy

Amazing Grace CNA Training & Staffing LLC

Certified Auxiliary Nurse - Auxiliary Nurse

Funda Fundasabe

High School Diploma -

Cours Price St Ignace De Loyola
Sarah Fortune Amazan