Sarahi Alcantara
Overview
3
3
years of professional experience
Work History
Host
Restaurant
09.2024 - 12.2025
- Greeted and seated guests, managing waitlists efficiently to enhance customer experience.
- Assisted in training new hosts on seating procedures and customer service standards.
- Managed reservation system, optimizing table turnover for peak dining periods.
- Monitored dining area cleanliness and ambiance, ensuring a welcoming environment for patrons.
- Conducted pre-shift meetings to communicate daily specials and service expectations effectively.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Sales Associate
Sarahí
08.2022 - 04.2024
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
Cosmetology
Rtc
Riverside, California2 2022
Skills
- Sales Developer
- Stocking and Receiving
- Retail Store Operations
- Customer Service
- Multi-tasking strength
- Cash Register Operation
- Client Service
- Team collaboration
- Multitasking proficiency
- Exceptional communication
- Professional appearance
- Reservations
- Table assignment coordination
- Reservation management
Timeline
Host
Restaurant
09.2024 - 12.2025
Sales Associate
Sarahí
08.2022 - 04.2024
Cosmetology
Rtc