Sarahi Escobar-Blanco
Monroe,GA
Summary
I would like to obtain a (full time, part time, co-op, internship) challenging position with a progressive company where my talent and ability will have valuable application while contributing to the advancement of the firm and my career.
Friendly Assistant with a strong history of excellent guest service. Effectively multi-tasked to complete various tasks. Trained to meet company standards.
Overview
2
2
years of professional experience
Work History
Server Assistant/cook/Busser
Moe’s Southwest Grill
06.2022 - 08.2022
- Greeted customers warmly to provide exceptional customer service.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Host/Busser/Barista
Egg Harbor Cafe
08.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Receptionist
True Care Medical
04.2023 - 06.2023
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit while managing check-in process. and directed to specific offices.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Collected room deposits, fees, and payments.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma, Completed Intro to Healthcare Science, Early childhood 2 -
Berkmar High School
Lilburn, GA05.2022
Skills
- Conversational in Spanish and Reading(Verbal)
- Cash Handling
- Empathy and Understanding
- Self-motivated, and takes a proactive approach in problem solving
- Team Collaboration
- Guest Engagement
- Hospitality Service Expertise
- Reliable and Trustworthy
- Warm and Friendly
- Workflow Coordination
- Customer-Oriented
Timeline
Receptionist
True Care Medical
04.2023 - 06.2023
Host/Busser/Barista
Egg Harbor Cafe
08.2022 - Current
Server Assistant/cook/Busser
Moe’s Southwest Grill
06.2022 - 08.2022
High School Diploma, Completed Intro to Healthcare Science, Early childhood 2 -
Berkmar High School
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