SARAH JANE BILLHORN
Tampa
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Healthcare Administrator
U.S. ORAL SURGERY MANAGEMENT
08.2023 - Current
- Increased staff productivity by providing ongoing training and professional development opportunities for employees.
- Implemented cost-saving measures that improved financial performance without compromising patient care or employee satisfaction levels.
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
Treatment Plan Coordinator
U.S. ORAL SURGERY MANAGEMENT
06.2023 - 08.2023
- Responsible for managing scheduling, accounts receivables / payables, insurance filings, and customer service
- Contributed to revenue growth by identifying opportunities for upselling services or recommending additional treatments based on patient needs.
- Developed efficient tracking of insurance verification and approvals
- Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
Treatment Plan Coordinator / Assistant Office Manager
U.S. ORAL SURGERY MANAGEMENT
08.2020 - 05.2023
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
- Assisted in developing marketing strategies to attract new patients, expanding the practice''s client base.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Sales Associate
GIGGLES TOY & CANDY STORE
09.2017 - 12.2018
- Maintained an inviting environment by engaging customers
- Created a streamlined process of managing inventory through routine audits and tracking
- Observed and learned management skill and sales knowledge.
Education
Bachelor of Communication Studies -
UNIVERSITY OF LOUISIANA
Baton Rouge, LA05.2020
Skills
- Healthcare compliance
- Operations Management
- Team building
- Healthcare marketing
- Interpersonal Communication
- Administrative Staff Supervision
Timeline
Healthcare Administrator
U.S. ORAL SURGERY MANAGEMENT
08.2023 - Current
Treatment Plan Coordinator
U.S. ORAL SURGERY MANAGEMENT
06.2023 - 08.2023
Treatment Plan Coordinator / Assistant Office Manager
U.S. ORAL SURGERY MANAGEMENT
08.2020 - 05.2023
Sales Associate
GIGGLES TOY & CANDY STORE
09.2017 - 12.2018
Bachelor of Communication Studies -
UNIVERSITY OF LOUISIANA
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