Sarah Jane Husemann
Fitchburg,MA
Summary
Hello there! You can call me SJ. I am inspired by educating others, health and wellness and concocting creative ways to solve problems while building meaningful relationships along the way. The teams I have managed have consistently grown profits and broken sales records through improving the company’s customer and team experiences. Creating unique ways to solve client pain points is my strong suit. With the understanding that our clients are only ever as happy as the last interaction they have with my company, I strive to bring my positivity, humor and creativity to every conversation. I am eager to begin helping the right company achieve a new level of success.
Overview
13
13
years of professional experience
Work History
Float Facilitator/Account Manager & Administrative Assistant
Float8 Wellness Lounge
Fort Lauderdale, FL
10.2021 - 01.2024
- Provided floatation therapy education to prospective customers and new floaters. Maintained wellness lounge as solo operator while facilitating float appointments. Responsible for 300+ membership accounts. Completed weekly, monthly and quarterly business KPI reporting. Executed bi-weekly payroll. Completed projects upon requests assigned by leadership team.
Director of Onboarding & Client Success Lead
springbig inc
Boca Raton, FL
01.2019 - 03.2020
- Responsible for onboarding all newly acquired clients and accounts. Created and implemented the onboarding process. Provided copy and marketing expertise for new businesses. Coordinated internal integration process.
Product & Experience Specialist
Garden of Life
Boston, MA
01.2017 - 08.2018
- Responsible for 22 external corporate accounts (Whole Foods Market). Facilitated initial and ongoing training and support of Garden of Life branding, products and usage. Increased external associate sales by 23% by implementing a “brand champion” program and provided assertional training and support.
Team Leader & Training Liaison
Whole Foods Market
Andover, MA
06.2015 - 01.2017
- Graduated of Regional Career Development program. Managed team of 10 employees, ran business generating 10% of store sales and exceeded sales goals while staying within labor budget. Broke sales record holiday 2016. Create a fresh and dynamic training curriculum for all new and existing employees. Helped regional managers implement a new training plan across New England. Facilitated inaugural at-risk youth internship program and provided all training and support.
Store Manager
LUSH Cosmetics
Salem, NH
12.2010 - 06.2015
- Started as Seasonal Holiday Associate, was promoted to Senior Key Holder after three months. Grew business from extra-small volume to medium volume within two years as manager. Developed two team members into Manager-In-Training position through “path to leadership” training course.
Education
Some College (No Degree) - Focus Critical Social Thought & Complex Organization
Mount Holyoke College
South Hadley, MAHigh School Diploma -
Vermont Academy
Saxton’s River, VTWHO ELSE THINKS SJ IS GREAT?
- Guillermo Vallobos- Float8 Wellness Lounge - 786-443-7110
- Chad Blackley - Vegan Fine Foods - 954-806-5172
- Betsey Heaven - Whole Food Market - 978-806-7966
- Jannelle Mucci - LUSH Cosmetics - 603-204-0398
Timeline
Float Facilitator/Account Manager & Administrative Assistant
Float8 Wellness Lounge
10.2021 - 01.2024
Director of Onboarding & Client Success Lead
springbig inc
01.2019 - 03.2020
Product & Experience Specialist
Garden of Life
01.2017 - 08.2018
Team Leader & Training Liaison
Whole Foods Market
06.2015 - 01.2017
Store Manager
LUSH Cosmetics
12.2010 - 06.2015
Some College (No Degree) - Focus Critical Social Thought & Complex Organization
Mount Holyoke College
High School Diploma -
Vermont Academy