Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Overview
3
3
years of professional experience
Work History
Agent Team Member
Craig Evans State Farm Office
11.2022 - Current
Enhanced customer satisfaction by providing exceptional service and support in a timely manner.
Streamlined the communication process for increased efficiency within the team through effective collaboration and information sharing.
Boosted sales performance by identifying cross-selling opportunities and promoting additional products to clients.
Developed strong relationships with clients, resulting in repeat business and client referrals.
Handled incoming calls and meticulously documented relevant data in a professional capacity.
Verizon Specialist
Best Buy
02.2022 - Current
Activated and sold phones strictly under Verizon.
Specialized in the knowledge of Verizon the company.
Sold various products and educating customers on newer electronic items.
Assisted wherever needed.
Contacted and greeting each guest.
Exchanged and put on new screen protectors.
Engaged in the customer's needs.
Sold Best Buy credit card and Best Buy Membership.
Apple Mobility Specialist
Best Buy
08.2021 - 01.2022
Specialized in the knowledge and selling of Apple products.
Assisted customers in both Best Buy Mobile and Apple.
Activated and sold phones.
Transferred data from phone to phone.
Assisted customers in other departments whenever possible.
Experienced selling credit cards and newly edited Best Buy Membership.
Educated customers on various electronics and devices.
Obtained new knowledge that aided in the customer's needs.
Held the position of number 1 in the department in sales for 3 consecutive months.
Mobile Sales Associate
Best Buy
04.2021 - 07.2021
Activated and sold phones.
Assisted with Smart Home and other electronics.
Transferred data from phone to phone.
Exchanged and put on new screen protectors.
Experienced selling credit cards.
Helped out in various other departments when needed.
Answered questions customers had.
Contacted and greeted every customer with an eagerness to help.
Education
No Degree - Teaching English As A Second Language
Grand Canyon University
Phoenix, AZ
No Degree - Computer Science
Georgia State University
Atlanta, GA
High School Diploma -
River Ridge High School
Woodstock, GA
05.2015
Skills
Experience in training and leadership
Professional Communication skills
Activating and selling phones
Technical Support
Multi-tasking
Client Relationship Building
Sales closing
Policy analysis
Timeline
Agent Team Member
Craig Evans State Farm Office
11.2022 - Current
Verizon Specialist
Best Buy
02.2022 - Current
Apple Mobility Specialist
Best Buy
08.2021 - 01.2022
Mobile Sales Associate
Best Buy
04.2021 - 07.2021
No Degree - Teaching English As A Second Language
Grand Canyon University
No Degree - Computer Science
Georgia State University
High School Diploma -
River Ridge High School
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