Sarah M. Rowe
Credit Manager
Lancaster,PA
Summary
To pursue a highly challenging career with a growing company in Credit Management. My skills, professionalism, and excellent work ethic will allow me to be a strong asset to the business. Hardworking and experienced Credit Manager enthusiastic about improving department policies, standardizing processes, and increasing customer satisfaction by providing fast, knowledgeable, and friendly financial services.
Overview
20
20
years of professional experience
Work History
Credit Manager
Fenner, Inc.
Lancaster, PA
04.2017 - Current
- Manage Credit Department, Divisional and Global
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Collaborated with management to evaluate credit strategies and develop improvements.
- Developed strategies to expedite payments and customer resolutions.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Streamlined processes for early identification of potential credit systems and monitoring problems.
- DSO reduction 40 - Domestic, 50 - International
CREDIT ANALYST
DORMA USA, INC
Reamstown, PA
01.2010 - 04.2017
- Collection of Accounts Receivable as well as research and process customer chargebacks
- Lien filing when necessary
- Reduction of AR > 60 days from 10% to 2%
- Confers with NACM members: concerning mutual customer credit ratings, travel,
- Review/release all orders on credit hold
- Month-end AR reporting.
- Performed credit reviews on corporations to assess financial conditions.
- Controlled credit exposure by providing financial order management support to minimize risk and obtain timely payment.
CREDIT ACCOUNT MANAGER
FCI ELECTRONICS
01.2007 - 01.2009
- Evaluate, review and approve credit for new customer set ups
- Management of strategic accounts
- Travel to sales territory for customer visits
- Assist from reduction of DSO from 70-40
- Cash forecast reporting and bankruptcy – proof of claims
- Strong communication with Sales and upper management.
SENIOR AR ANALYST
ASSETS, GE CAPITAL/TIP - SPACE
Devon, PA
01.1999 - 01.2002
- Supervise staff of seven
- Assist in training for collection process improvements
- Completion of Six Sigma Training
- Increased AR efficiencies
- Recovery of 1MM in assets
- Liaison with hired attorneys in various states for liens and payment claims
- Restructuring of deals and report generating for senior management
- Relationship Manager with third-party financing/collections team.
- Supported management by processing invoices and documents with consistent on-time delivery
SENIOR AR ANALYST
BREUNERS HOME FURNISHINGS
01.1996 - 01.1999
- Cash applications and journal entries
- Reconciliation of Accounts Receivable and cash applications
- AR Reporting
- Update credit and collections policy and procedure manual
- Coordinate month-end closing for Accounts Receivable.
- Supported sales
Education
MBA - Business Administration And Management
Elizabethtown College
Elizabethtown, PA05.2022
B.A. - English
Davis & Elkins College
Elkins, WV1996
Skills
- Cost Data Analysis
- Management of Financial Resources
- Prioritizing and Planning
- Adaptable to Changing Conditions
Timeline
Credit Manager
Fenner, Inc.
04.2017 - Current
CREDIT ANALYST
DORMA USA, INC
01.2010 - 04.2017
CREDIT ACCOUNT MANAGER
FCI ELECTRONICS
01.2007 - 01.2009
SENIOR AR ANALYST
ASSETS, GE CAPITAL/TIP - SPACE
01.1999 - 01.2002
SENIOR AR ANALYST
BREUNERS HOME FURNISHINGS
01.1996 - 01.1999
MBA - Business Administration And Management
Elizabethtown College
B.A. - English
Davis & Elkins College
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