Sarah Mae Gates
Highlands Ranch,CO
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server and Beverage Cart Attendent
Green Valley Ranch Smokehouse And Oyster Bar
05.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Beverage Cart Attendant
The Ranch Club
08.2020 - 11.2022
- Recognized Excellence: Top in sales earning sole responsibility for '22 season
- Enhanced customer satisfaction by providing exceptional service and product knowledge to guests.
- Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Navigated challenging terrain safely while driving the beverage cart, minimizing potential damage to both the vehicle and golf course property.
D1 Athelete and Capatin
University Of Montana
05.2018 - 03.2022
- Recognized Excellence: Most Valuable Player, Leadership Award, Coaches Award
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Preformed at over 100 sporting events
Education
Bachelor of Arts - Psychology
The University of Montana
Missoula, MTSkills
Adaptable, Friendly, Collaborative
Timeline
Server and Beverage Cart Attendent
Green Valley Ranch Smokehouse And Oyster Bar
05.2023 - 12.2023
Beverage Cart Attendant
The Ranch Club
08.2020 - 11.2022
D1 Athelete and Capatin
University Of Montana
05.2018 - 03.2022
Bachelor of Arts - Psychology
The University of Montana
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