Sarah Marie Halsey
Hemet,CA
Summary
Highly organized Receptionist with over 10+ years of experience in managing multi-line, high-volume call traffic, scheduling appointments, and ensuring accurate data entry in both Government and Healthcare settings. Expertise in communications (both written and verbal), insurance verification, and administrative support. Dedicated to providing exceptional, professional service to clients and staff, ensuring seamless communication, even in a remote setting.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
America's Best Contacts and Glasses
Hemet, CA
11.2022 - Current
- Managed front desk operations, ensuring seamless guest check-in and check-out process
- Trained and mentored new reception staff, enhancing team performance and service quality.
- Provided basic technical support for front office equipment, minimizing downtime.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Verified insurance eligibility and benefits for patient accounts, ensuring timely access to care.
Inventory Control Clerk Associate
Army & Air Force Exchange Services, Department of Defense
March Air Reserve Base,CA
08.2020 - 11.2022
- Monitoring & keeping accurate inventory levels & records
- Ordering supplies, restocking items, organizing supply rooms
- Collaborated daily with military personnel and civilian vendors
MILITARY CLOTHING SPECIALIST
Army & Air Force Exchange Services, Department of Defense
March Air Reserve Base, CA
07.2017 - 08.2020
- Greeted customers, helped locate merchandise & suggested suitable options
- Restocking of sales floor with current merchandise & accurate signage for current promotions
- Tracked down hard-to-find merchandise at diverse locations including overseas
Pharmacy Technician
Hemet Valley Hospital
Hemet, CA
03.2013 - 07.2014
- Answered incoming phone calls & addressed questions from patients/healthcare providers
- Calculated dosage, counted & labeled prescriptions
- Stocked & inventoried medication to keep accurate records
- Maintained proper drug storage procedures & records for controlled drugs
Education
CPhT - Certified Pharmacy Technician - Pharmacy
United Education Institute
San Bernardino, CAHigh School Diploma -
San Jacinto High School
San Jacinto, CASkills
Keen Attention to Detail
Professional Phone Etiquette
Patient and Professional Under Pressure
Excellent Time Management Prioritization
Strong Typing Skills
Conflict Resolution
Profeciency with Electronic Health Records (EHR) Systems & Scheduling Software
Self Motivated & Reliable
HIPPA Compliant
Interpersonal Skills
Technical Proficiency
Timeline
Front Desk Receptionist
America's Best Contacts and Glasses
11.2022 - Current
Inventory Control Clerk Associate
Army & Air Force Exchange Services, Department of Defense
08.2020 - 11.2022
MILITARY CLOTHING SPECIALIST
Army & Air Force Exchange Services, Department of Defense
07.2017 - 08.2020
Pharmacy Technician
Hemet Valley Hospital
03.2013 - 07.2014
CPhT - Certified Pharmacy Technician - Pharmacy
United Education Institute
High School Diploma -
San Jacinto High School