Sarah Thuong Le
Houston
Summary
Worked as a Part-Time Tutoring Center Lab Assistant at HCC for five years. Skilled at operating Teams application, email, and customer service. Ready to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent student support and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Computer Lab Assistant
Houston Community College
03.2019 - Current
- Supported all computer lab operations and tutoring services.
- Handled lab equipment, cleaned keyboards, monitors.
- Maintained a clean, organized workspace to promote a positive learning environment for all tutors and student.
- Improved user satisfaction by providing timely technical assistance to faculty, staff, and students.
- Assisted student with effective scheduling, resource allocation, and address techinical issues.
- Worked well in a team setting, providing support and guidance to tutors and students.
Cashier
Food Town Grocery Stores
01.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card and check transactions to complete customer purchases.
Cashier
Hong Kong Food Market
08.2015 - 01.2018
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Associate of Applied Science - Business Administration
San Jacinto Community College
Houston, TX08.2020
Skills
- Help Desk Experience
- Call Center Operations
- Printer and scanner setup
- Student Support
- Teamwork and Collaboration
- Adaptability
- Problem-solving abilities
- Microsoft Office
Languages
Vietnamese
Native or Bilingual
Timeline
Computer Lab Assistant
Houston Community College
03.2019 - Current
Cashier
Food Town Grocery Stores
01.2018 - 04.2019
Cashier
Hong Kong Food Market
08.2015 - 01.2018
Associate of Applied Science - Business Administration
San Jacinto Community College
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