Sarai Alcantar
Phelan,CA
Summary
Dedicated and adaptable education and administrative professional with over eight years of experience supporting organizational operations, client services, and student success. Demonstrates a strong growth mindset with the ability to pivot effectively in dynamic environments. Highly computer literate with proven expertise in clerical functions, bilingual communication, and compliance-driven educational support. Experienced in IEP interpretation, standardized testing administration, and collaborative team environments.
Overview
22
22
years of professional experience
Work History
Bilingual Associate / IEP Interpreter
Snowline Joint Unified School District - Serrano High School
10.2004 - Current
- Serve as IEP interpreter during meetings, ensuring accurate and culturally appropriate communication between educators, students, and families.
- Successfully completed bilingual proficiency testing to qualify for district interpretation services.
- Support educators by adapting communication strategies for diverse linguistic needs.
- Translate verbal and written educational content while maintaining technical accuracy and confidentiality.
- Foster positive relationships and resolve communication barriers through effective bilingual support.
- Administered ELPAC and CAASPP testing in compliance with state and district guidelines.
Hairstylist / Manager
Supercuts
09.2007 - 08.2015
- Managed daily salon operations, ensuring high-quality service and customer satisfaction.
- Trained, supervised, and scheduled a team of up to 10 stylists, improving performance and retention.
- Implemented efficient scheduling practices, reducing client wait times.
- Led marketing and customer engagement initiatives, increasing new client acquisition.
- Resolved customer concerns promptly while maintaining professional service standards.
Clerk / Receptionist
Pep Supply
08.2003 - 08.2007
- Managed front desk operations and provided consistent customer service.
- Scheduled appointments and coordinated daily office activities.
- Performed filing, data entry, and record maintenance with strong attention to detail.
- Addressed customer inquiries and resolved issues efficiently, improving satisfaction.
Special Needs Instructional Associate
Snowline Joint Unified School District – Pinon Hills Elementary
08.2003 - 09.2004
- Supported students with special needs in academic and behavioral tasks through individualized assistance.
- Implemented Individualized Education Plans (IEPs), contributing to measurable student progress.
- Administered ELPAC and CAASPP testing in compliance with state and district guidelines.
- Collaborated with teachers, specialists, and therapists to ensure consistent student support.
- Developed creative learning strategies to address unique challenges in a structured and nurturing environment.
Education
Associates Degree - Math/Science
Victor Valley College
06-2023
High School -
Fremont High School
06-2003
Skills
- Growth Mindset and Adaptability
- Ability to Pivot in Fast-Paced Environments
- Computer Literate (Google Suite, Standard Office Software)
- Clerical and Administrative Support
- Time Management and Organizational Skills
- Client and Stakeholder Relationship Management
- Bookkeeping and Data Entry
- Conflict Resolution and Problem Solving
- Team Leadership and Collaboration
- Bilingual Communication (English/Spanish)
- Accurate Typing (35 WPM)
- Use of Standard Office Equipment
Timeline
Hairstylist / Manager
Supercuts
09.2007 - 08.2015
Bilingual Associate / IEP Interpreter
Snowline Joint Unified School District - Serrano High School
10.2004 - Current
Clerk / Receptionist
Pep Supply
08.2003 - 08.2007
Special Needs Instructional Associate
Snowline Joint Unified School District – Pinon Hills Elementary
08.2003 - 09.2004
Associates Degree - Math/Science
Victor Valley College
High School -
Fremont High School
Awards and Acknowledgements
Phi Theta Kappa, I was selected to join the Phi Theta Kappa for maintaining a high GPA.