Sarai Leon
La Blanca,TX
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Caregiver
Avalon Assisted Living and Memory Care
08.2024 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Caregiver
The Gardens at brook ridge assisted living
02.2024 - 08.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens
- Developed plans for respite care when needed based on availability of family members or other caregivers
- Supported bathing, dressing and personal care needs
- Maintained clean and well-organized environment for client happiness and safety
- Improved patient outlook and daily living through compassionate care
- Laundered clothing and bedding to prevent infection
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
- Followed care plan and directions to administer medications
Substitute Teacher
Edinburg Consolidated Independent School District
01.2022 - 06.2024
- Provided instruction and guidance to students in the absence of a regular teacher
- Organized lesson plans and activities for students
- Assisted with classroom management issues when needed
- Implemented school policies and procedures in the classroom
- Collaborated with other teachers to ensure student success
- Maintained accurate records of student performance, attendance, and behavior
- Monitored student progress throughout the day
- Encouraged positive behavior among students through effective communication techniques
- Supported special needs students by providing individual instruction as needed
- Developed creative learning strategies to engage all types of learners
- Ensured that each student had access to appropriate materials and resources
Caregiver
Cornerstone
10.2023 - 04.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles
- Monitored vital signs including blood pressure, temperature and pulse rate
- Prepared meals according to dietary requirements and assisted with feeding when necessary
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs
- Participated in team meetings regarding client progress or concerns raised by family members
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability
Activities Assistant
Briarcliff Nursing and Rehabilitation Center
05.2023 - 08.2023
- Assisted in the development of activity plans for residents on a weekly basis
- Organized and implemented activities to meet the individual needs of each resident
- Facilitated group activities such as bingo, arts and crafts, cooking classes
- Provided one-on-one assistance with activities for those who needed it
- Maintained records of all activity participation
- Monitored safety and cleanliness during activities
- Encouraged residents to participate in leisure activities according to their abilities
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents
- Ensured that all participants were aware of potential risks associated with certain activities
- Instructed staff on proper procedures for leading activities and providing support for residents' needs
- Created an environment that was conducive to learning through interactive conversations and positive reinforcement techniques
Team Lead Sales Associate
Dollar General
12.2021 - 10.2022
- Provided leadership, guidance, and direction to team members
- Conducted weekly meetings with sales associates to review goals, successes, challenges, and areas of improvement
- Trained new staff in customer service protocols and product knowledge
- Monitored inventory levels to ensure availability of products for customers
- Resolved customer complaints quickly and efficiently
- Assisted customers with product selection based on their needs and budget
- Performed daily spot checks of store shelves to ensure proper product placement
- Enforced policies regarding safety procedures in the workplace
- Utilized strong problem solving abilities when resolving conflicts between employees or customers
- Engaged shoppers, providing assistance and information on merchandise and product features
Guest Specialist
Petco
10.2020 - 01.2021
- Greeted guests upon arrival and provided helpful information regarding the facility
- Assisted in checking guests in and out, including taking payments and providing change as needed
- Handled cash transactions according to established procedures while maintaining an accurate cash drawer balance at all times
- Responded to guest inquiries via phone, email, or in person with a high level of customer service
Sales Associate
All Your Bliss luxury consignment
07.2020 - 10.2020
- Greeted customers and provided exceptional customer service
- Assisted customers with product selection, sizing and styling
- Provided accurate information about products, prices and services
- Processed transactions using a point-of-sale system
- Organized stockroom shelves according to size, color or style
- Restocked shelves as needed to ensure sufficient inventory levels
- Handled customer complaints in a professional manner
- Upsold additional items based on customer interests and needs
- Maintained cleanliness of store environment including floors, windows, displays
- Collaborated with management teams to develop innovative marketing strategies
- Analyzed customer feedback data to recommend improvements in service quality
- Helped customers find specific products, answered questions and offered product advice
Education
Bachelor of Science - Social Work
The University of Texas Rio Grande Valley
Edinburg, TX05.2024
Skills
- Chronic Illness Management
- Progress Documentation
- Alzheimer's Care
- Housekeeping tasks
- Transportation Services
- Behavioral Management
- ADL Assistance
- Mobility Assistance
- Basic Housekeeping
- Compassionate client care
- Meal Preparation
- Patient Companionship
- Documentation
- Care Plan Adherence
- Personal Hygiene Assistance
- Daily living assistance
- Medication coordination
- Client documentation
- Activity management
- Group instruction
- Elementary education
- Health and safety
- Student engagement
- Activity planning
- Behavior management
- Student records management
- Parent communication
- Lesson planning
- Special education
- Cash handling
- Customer service
- Product merchandising
- Drawer management
- Customer service and engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Avalon Assisted Living and Memory Care
08.2024 - Current
Caregiver
The Gardens at brook ridge assisted living
02.2024 - 08.2024
Caregiver
Cornerstone
10.2023 - 04.2024
Activities Assistant
Briarcliff Nursing and Rehabilitation Center
05.2023 - 08.2023
Substitute Teacher
Edinburg Consolidated Independent School District
01.2022 - 06.2024
Team Lead Sales Associate
Dollar General
12.2021 - 10.2022
Guest Specialist
Petco
10.2020 - 01.2021
Sales Associate
All Your Bliss luxury consignment
07.2020 - 10.2020
Bachelor of Science - Social Work
The University of Texas Rio Grande Valley
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