Sarai Saeed
Brooklyn,NY
Summary
Seeking a challenging position in a reputable organization to expand learning, knowledge, and skills. Eager to secure a responsible career opportunity to fully utilize training and skills, while contributing significantly to the company's success. Known for reliability and internal motivation, willing to relocate anywhere and authorized to work in the US for any employer.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator (PCC)
UnitedHealth Group
Brooklyn, NY
07.2024 - Current
- Streamlined specialty pharmacy services to enhance patient care for oncology cases.
- Essentially acting as a dedicated point of contact for cancer patients navigating their treatment journey within the Optum system.
- Maintained efficiency and focus in a home-based workspace.
- Navigated various applications seamlessly during tasks.
- Managed the processing of medication payment claims.
- Documented interactions by entering notes into the pharmacy system.
Licensed Insurance Agent
GEICO
Virginia Beach, VA
01.2023 - 07.2024
- Obtained license to sell insurance products.
- Handled high-volume calls in a professional call center atmosphere.
- Managed call center inquiries effectively.
- Utilize dual monitors and laptop to fulfill customer requirements.
- Identified challenges and implemented effective resolutions.
- Managed addition and removal of vehicles and drivers.
Medical sales agent
Life Protect 247
Virginia
04.2023 - 02.2024
- Delivered customer satisfaction by effectively communicating product importance.
- Achieved top-tier status by consistently maintaining a daily sales percentage of 13% or higher.
- Enhanced life-saving capabilities through deployment of medical alert units.
Receptionist/Office Manager
Steel Toe Security/Construction
Brooklyn, NY
03.2020 - 04.2023
- Managed multi-line phone system, directing calls and providing information.
- Assisted guests by directing them to appropriate locations.
- Managed and refreshed filing systems, inventory, and mailing processes.
- Opened, sorted, and routed incoming mail, answered correspondence, and prepared outgoing mail.
- Supervise payroll tasks, handling timekeeping details and ensuring payroll information is submitted accurately.
Team Member
White Castle
Brooklyn, NY
08.2018 - 03.2020
- Greeted Customers, communicated with customers regarding orders, comments, and complaints, add relishes and garnishes to food orders, according to food orders.
- Accept Payment from customers and make change as necessary, balance receipts and payments in cash registers.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Monitored and order supplies or food items and restocked as necessary to maintain inventory.
Education
GED -
Queens EOC High School
Queens, NY01.2021
Skills
- Medical coding
- Salesforce
- Stocking
- Fraud prevention and detection
- Relationship management
- Google Suite
- Account management
- Training & development
- Communication skills
- Organizational skills
- Microsoft Office
- QuickBooks
- Medical terminology
- Window's
- Data entry
- Payroll
- Customer relationship management
- Front desk
- Team management
- Time management
- Customer service
- Operating systems
- CRM software
- Technical support
- Financial services
- Computer skills
- Order fulfillment
- Inside sales
- Live chat
- Hospitality
- Business development
- Accounts payable
- Cash handling
- Supervising experience
- Leadership
- Negotiation
- Office management
- Typing
- Dealership experience
- Analysis skills
Certification
- Insurance Producer License April 2024 to August 2025
Timeline
Patient Care Coordinator (PCC)
UnitedHealth Group
07.2024 - Current
Medical sales agent
Life Protect 247
04.2023 - 02.2024
Licensed Insurance Agent
GEICO
01.2023 - 07.2024
Receptionist/Office Manager
Steel Toe Security/Construction
03.2020 - 04.2023
Team Member
White Castle
08.2018 - 03.2020
GED -
Queens EOC High School