Sarai Zetino
Panorama City,CA
Summary
Dynamic and compassionate professional with a proven track record in providing exceptional care and support, as demonstrated at Lynda & Muarry. Skilled in elderly care and bilingual communication, I excel in building relationships and offering emotional support. My background showcases a commitment to enhancing client quality of life and streamlining operations, embodying dependability with a flexible schedule.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Lynda & Muarry
Granada Hills, CA
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Paratransit Attendant
Keolis Transit
Van Nuys, CA
01.2022 - 12.2023
- Assisted passengers with special needs, ensuring accessibility and convenience during their transit.
- Maintained a clean and comfortable bus environment for improved rider experience.
- Ensured safety of all passengers by adhering to strict driving regulations and guidelines.
- Handled conflicts between riders diplomatically, promoting a peaceful atmosphere onboard the bus.
- Reported any incidents or accidents promptly according to company protocols, assisting in investigations as needed.
- Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.
- Managed emergencies calmly under pressure, coordinating evacuations when necessary while keeping passengers informed about the situation at hand.
- Transported customers to and from Location.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Followed company policies and procedures and maintained compliance with standards.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Aided passengers with wheelchairs
Receptionist
Law Office Of Wabby & Wabby
Woodland Hills, CA
05.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
John H. Francis Polytechnic Senior High School
Sun Valley, CA06.2023
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Emotional Support
- Strong Ethics
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- Flexible schedule and availability
- Fast Learner
- Attentive to People
- Clear Communication
- Supportive Personality
- Critical Thinking
- CPR Certification
Certification
CPR
Languages
Spanish
Native or Bilingual
Timeline
Caregiver
Lynda & Muarry
12.2023 - Current
Receptionist
Law Office Of Wabby & Wabby
05.2022 - 11.2023
Paratransit Attendant
Keolis Transit
01.2022 - 12.2023
High School Diploma -
John H. Francis Polytechnic Senior High School