Sara Jean Maloney
Meadville,PA
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
19
19
years of professional experience
Work History
Bartender/Server
Saegertown American Legion Post 205
02.2017 - Current
- Trained new bartenders on drink preparation and customer service protocols.
- Managed inventory, ensuring timely restocking of popular beverages and supplies.
- Created signature cocktails to enhance customer experience and engagement.
- Provided exceptional customer service, fostering a welcoming environment for patrons.
Bartender/Server/Banquet Bartender/Banquet Server
Italian Civic Club
03.2016 - Current
- Efficiently serve food and beverage per supervisor expectations to 50+ guests per event.
- Showcase outstanding problem solving, interpersonal, and time management talents.
- Adhere to banquet events specifications to set up and tear down of china, glass, and silver.
- Properly prepare and serve alcoholic beverages to customers.
- Constantly stocking and maintaining cleanliness of the bar.
Supervisor
Parkhurst Dining
04.2024 - 09.2024
- Supervised daily operations, ensuring compliance with safety protocols and quality standards.
- Coordinated workflow among team members to optimize productivity and efficiency.
- Trained new employees on operational procedures and company policies.
- Implemented process improvements that enhanced task completion rates across teams.
Bartender/Server/Carside-Specialist/Expeditor/Host
Applebee’s
08.2006 - 12.2023
- Cleaned and organized bar area in keeping with the restaurant's standards of excellence.
- Ensured that all guests felt welcome and given responsive, professional, and gracious service at all times.
- Prepared restaurants in house and togo plates and flatware ready for service.
- Take food and drink orders, and serve the customers requests to the highest standards.
Bartender/Cook
West Mead #2 Volunteer Fire Dept Social Hall
02.2016 - 02.2017
- Assisting with greeting guests, taking daily sign up money, drinks and food orders, and ticket sales
- Making pizzas and other bar food for customers while running a full bar.
- Remembering customers' drinks and names.
Bartender/Server
Hunter’s Inn
03.2011 - 02.2016
- Greeted guests as they walked into the door.
- Took food and drink orders.
- Cooked chicken wings and other bar foods to customers after kitchen hours were closed.
- Having repeat customers on a weekly basis.
Massage Therapist/Cosmetologist
The Body Bar
03.2010 - 06.2011
- Having repeat customers for massages, facials, waxing and pedicures.
- Front desk work for scheduling clients and tanning appointments.
- Doing laundry, setting up and tearing down between clients.
- Keeping a friendly and professional atmosphere.
Education
Associate's Degree - Massage Therapy
Tri-State Business Institute
03.2010
General Education - undefined
Butler County Community College
08.2008
High School Diploma - undefined
Maplewood Jr/Sr High School
06.2006
License - Cosmetology
Crawford County Vo-tech
06.2006
Skills
- Skilled at prioritizing tasks simultaneously
- Service excellence
- Proven reliability in tasks
- Effective team collaboration
- Managing challenging customer interactions
- Hospitality service expertise
Timeline
Supervisor
Parkhurst Dining
04.2024 - 09.2024
Bartender/Server
Saegertown American Legion Post 205
02.2017 - Current
Bartender/Server/Banquet Bartender/Banquet Server
Italian Civic Club
03.2016 - Current
Bartender/Cook
West Mead #2 Volunteer Fire Dept Social Hall
02.2016 - 02.2017
Bartender/Server
Hunter’s Inn
03.2011 - 02.2016
Massage Therapist/Cosmetologist
The Body Bar
03.2010 - 06.2011
Bartender/Server/Carside-Specialist/Expeditor/Host
Applebee’s
08.2006 - 12.2023
General Education - undefined
Butler County Community College
High School Diploma - undefined
Maplewood Jr/Sr High School
License - Cosmetology
Crawford County Vo-tech
Associate's Degree - Massage Therapy
Tri-State Business Institute
AWARDS
Master Showman- Farm Show 2004, Pennsylvania Skills Certificate of Cosmetology- June 10, 2006