Sara Kimoanh Nguyen
Shreveport,LA
Summary
Dynamic and results-oriented professional with a proven track record in financial management and customer service excellence, notably at Pel State Oil Services. Adept at driving efficiency and enhancing client satisfaction through problem-solving and strong communication skills. Demonstrated ability to work independently and collaboratively, achieving significant improvements in operational processes.
Overview
13
13
years of professional experience
Work History
Semi- Pro Soccer Club Administrator
Blue Goose FC
Shreveport, LA
04.2022 - 06.2023
- Managed all players' registration.
- Responsible for all game days and communication with U.S. Soccer.
- Organized and maintained documents, files and records.
Accounts Receivable Accountant
Pel State Oil Services
Shreveport, LA
04.2022 - 11.2022
- Handled accounts payable and receivable, including invoicing and payment processing.
- Checked postings and documents for correctness, accuracy and proper coding.
- Gathered support data to drive invoice accuracy and work through billing discrepancies.
- Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Updated vendor files with new contact information or changes in payment terms upon request.
- Responsible for entering customer payments into the accounting software system.
- Conducted credit checks on potential clients to assess creditworthiness.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Prepared monthly statements for customers and sent out reminder notices when necessary.
Soccer Club Administrator
Elite Soccer Academy
Shreveport, LA
05.2021 - 08.2022
- Managed all players' registrations.
- Organized and maintained documents, files and records.
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Analyzed operational processes and recommended improvements to enhance efficiency.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Processed payments made online for membership fees or donations received from supporters of the organization.
- Managed travel arrangements and accommodations for staff.
Financial and Treatment Coordinator
A Brighter Smile Dental Care
Shreveport, LA
02.2010 - 07.2017
- Managed the front desk and finance department.
- Verified insurance, filed claims, posted insurance payments, managed patients' ledgers, managed accounts receivable aging reports, and coordinated treatments for patients.
- Facilitated successful front desk operations for a high-volume office.
- Maintained relationships with third party payers in order to obtain timely payment on submitted claims.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Recruited, interviewed and selected employees to fill vacant roles.
Education
Certified Cosmetologist - Cosmetology
Molar Beauty College
Gretna, LA08-1999
Skills
- Strong work ethics
- Team player with a positive attitude
- Problem-focused care
- Strong communication skills
- Customer service
- Self-starter
- Strong problem solver
- Work well independently
- Deadline-oriented
Languages
Vietnamese
Native/ Bilingual
References
References available upon request.
Timeline
Semi- Pro Soccer Club Administrator
Blue Goose FC
04.2022 - 06.2023
Accounts Receivable Accountant
Pel State Oil Services
04.2022 - 11.2022
Soccer Club Administrator
Elite Soccer Academy
05.2021 - 08.2022
Financial and Treatment Coordinator
A Brighter Smile Dental Care
02.2010 - 07.2017
Certified Cosmetologist - Cosmetology
Molar Beauty College
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