Sara M Peasley
Organizational Development
Lansdale,PA
Summary
Motivated business professional bringing fifteen years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
Work History
Etsy Shop Owner
Indigo Village Designs
LANSDALE, PA
01.2020 - 01.2023
- Achieved multiple online sales with over 100 customers
- Strengthened my problem-solving skills by handling customer questions, needs, and concerns
- Engaged my creativity and attention to detail for customer requests, executing every idea from conception to sale
- Navigated and managed a new online selling and marketing platform
- Initiated self-promotion on various social media platforms
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
Licensed Real Estate Agent
Berkshire Hathaway
Blue Bell, PA
01.2015 - 01.2019
- Worked with a dynamic multi-million dollar producing team negotiating deals
- Used my active listening and interpersonal skills to support clients with varied budgets and background
- Delivered excellent customer service in a transparent and caring manner
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Compared recently sold area properties to determine competitive market prices.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Assistant Manager
Pier One Imports
Montgomeryville, PA
01.2005 - 01.2010
- Managed daily operations to provide strategic, operational, and fiscal leadership in assigned store locations
- Responsible for interviewing, hiring, onboarding and staff meetings
- Arranged displays for visual appearance to increase sales and add-on sales
- Achieved Employee of the year status due to exemplary customer service skills
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Education
Associates Degree - Applied Science
Montgomery County Community College
09.2011 - 01.2014
Bachelor of Arts - Adult and Organizational Development
Temple University
Philadelphia, PA 01.2018 - 12.2022
Diversity and Inclusion in the Workplace Certificate -
ESSEC Business School
01.2023 - 02.2023
Skills
Strategic planning
Client Relationship Development
Policies and procedures
Talent management
Affiliations
Parents in Equity
Timeline
Diversity and Inclusion in the Workplace Certificate -
ESSEC Business School
01.2023 - 02.2023
Etsy Shop Owner
Indigo Village Designs
01.2020 - 01.2023
Bachelor of Arts - Adult and Organizational Development
Temple University
01.2018 - 12.2022
Licensed Real Estate Agent
Berkshire Hathaway
01.2015 - 01.2019
Associates Degree - Applied Science
Montgomery County Community College
09.2011 - 01.2014
Assistant Manager
Pier One Imports
01.2005 - 01.2010