Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Work Availability
Quote
Timeline
Manager
Saran Kaba

Saran Kaba

Summary

Over 20+ years in hospitality with a B.A. in hospitality management. Experienced professional in the industry, customer service and administration. Highly motivated, dependable, and goal oriented. Quickly adaptable to new workplace environments. Confident in my ability to excel independently and as part of a team

Overview

30
30
years of professional experience

Work History

Housekeeping Supervisor

Westin Grand Central Hotel
, NY
04.2022 - Current
  • Give regular reports to senior hotel manager
  • Spot check and update need inspection rooms to pass inspection/vacant duty to vacant clean
  • Worked mornings, nights, holidays, and weekends
  • Oversee housekeeping staff to ensure that standards are met, and work is accomplished in a timely manner Priorities are given to blocked rooms
  • An inspection checklist, or a pre-printed room inspection list for repair and missing items or service Vacant pick ups

Room Attendant

Westin Grand Central Hotel
New York
01.2012 - Current
  • Welcome guests upon arrival and ensure a pleasant and comfortable experience
  • Check all furniture and equipment are up to standard and maintain
  • Complied with hygiene and cleanliness standard that are acceptable to any hotel.

Room Attendant

Loews Regency Hotel
New York
01.2005 - 01.2011
  • Room and Suites Luxury Property
  • Worked with guests that had special housekeeping needs
  • Helped to breakdown guests’ rooms to conference/meeting rooms
  • Provided excellent services to both suites and standard guest rooms.

Room Attendant

Plaza Hotel
New York
01.1994 - 01.2005
  • Iconic Luxury Hotel Coordinated housekeeping needs with supervisor and other department managers
  • Monitored room’s common areas in good shape
  • Responsible for updating the current room status and daily reports

Education

Bachelor of Technology - Hospitality Management

New York City College of Technology, CUNY
12.2020

Associate - Applied Science in Hospitality Management, Hotel Management

12.2019

American Hotels & Lodging Educational Institute -

01.2019

Certificate of Completion Hospitality Manager: Leadership Certificate of Completion: Supervisory Skill Builders -

01.2019

AT&T Summer - Hotel Management

Learning Academy

Skills

  • Relevant Coursework
  • Lodging Analysis
  • Executive Housekeeping Principle
  • Hotel & Resort Sales
  • Hospitality Marketing & Tourism
  • Cash Flow management
  • Effective Communication
  • Problem Solving
  • Microsoft Office Suite

Languages

  • Bilingual: English & Creole
  • Additional Information

    • Awards , NEWH: Scholarship 2019 James Beard Foundation Patrick Clark Memorial Scholarship Award 2020

    Work Availability

    monday
    tuesday
    wednesday
    thursday
    friday
    saturday
    sunday
    morning
    afternoon
    evening
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    Quote

    Judge a man by his questions rather than his answers.
    Voltaire

    Timeline

    Housekeeping Supervisor

    Westin Grand Central Hotel
    04.2022 - Current

    Room Attendant

    Westin Grand Central Hotel
    01.2012 - Current

    Room Attendant

    Loews Regency Hotel
    01.2005 - 01.2011

    Room Attendant

    Plaza Hotel
    01.1994 - 01.2005

    Bachelor of Technology - Hospitality Management

    New York City College of Technology, CUNY

    Associate - Applied Science in Hospitality Management, Hotel Management

    American Hotels & Lodging Educational Institute -

    Certificate of Completion Hospitality Manager: Leadership Certificate of Completion: Supervisory Skill Builders -

    AT&T Summer - Hotel Management

    Learning Academy
    Saran Kaba