Sarana Sabbi

Technical Leadership & Team Management:

• Lead a cross-functional team of 12+ Salesforce developers, fostering collaboration through Agile methodologies (Scrum) and mentoring junior team members.
• Drive technical roadmaps and solution design for enterprise Salesforce implementations, aligning with business objectives and stakeholders.
• Implemented developer productivity metrics and code review processes, reducing production defects.

Development & Architecture:

• Designed and developed custom Salesforce solutions (Apex, LWC, Flows) to automate complex business processes.
• Architected integration solutions with ERP/payment gateways using REST/SOAP APIs and middleware (MuleSoft), improving data sync efficiency.
• Spearheaded Lightning migration (Aura to LWC), enhancing application performance.

Compliance & Governance:

• Directed enterprise compliance initiatives (SOX), implementing audit trails, data encryption, and retention policies, reducing legal risks.
• Partnered with Legal and Internal Audit teams to design compliant workflows, including CLM integrations (DocuSign) and e-signature solutions.
• Established security best practices (Sharing Model, FLS) across Salesforce orgs, ensuring zero compliance violations in 2023/24.

Product Ownership & Stakeholder Management:

• Acted as interim Product Owner for the Enterprise team:
  Prioritized backlog and defined MVP scope for 5+ compliance-driven projects, delivering 100% on-time for legal deadlines.
  Bridged gap between business and IT by translating regulatory requirements into technical user stories.
• Designed integration strategy (pub/sub, point-to-point) for 3+systems, documenting patterns and governance frameworks.

• Designed and developed multiple integrations with Salesforce to enhance functionality.
• Created UI components using Aura and LWC for improved user experience.
• Implemented duplicate lead rules and executed data cleanup procedures effectively.
• Collaborated within product development team to modify source code and debug complex issues.
• Developed partner and customer community portal for paycard application, enhancing user engagement.
• Engineered custom DocuSign integration with Salesforce communities for streamlined contract management.
• Executed inbound and outbound lead/application processes using LWC, optimizing sales operations.
• Conducted tool analysis and provided recommendations for improving project efficiency.

• Delivered client requirements using Visualforce, Apex controllers, Apex Triggers, and JavaScript for Salesforce.
• Developed and maintained applications on Force.com platform and Salesforce communities.
• Enabled multi-country and multi-language support for Sage products.
• Implemented functionalities like Live Agent routing based on customer language, product, and region.
• Added translations for community components using translation workbench and custom labels.
• Created Articles with translations, assisting users by adding permission sets for Article Management access.
• Built community page utilizing Lightning components to enhance user experience.
• Configured trending articles and related articles sections in the community.

• Integrated web services through generation of stubs from WSDL files for data extraction.
• Developed complex workflow rules and approval processes to enhance operational efficiency.
• Implemented object model with custom objects, standard object extensions, and many-to-many relationships.
• Created formula fields, rollup summary fields, profiles, roles, users, and security settings.
• Utilized batchable Apex classes and job scheduling for optimized performance.
• Customized page layouts for various standard and custom objects to improve user experience.
• Resolved production bugs to maintain system stability and user satisfaction.
• Coordinated with offshore team to assign tasks, gather updates, and present progress to client.

• Conducted analysis and prepared high-level and detailed design documents for software projects.
• Created use cases to drive functional requirements and ensure clarity.
• Developed class and sequence diagrams utilizing UML tools for enhanced visualization.
• Performed impact analysis to assess changes in project scope and requirements.
• Provided design and coding estimations for each module to support planning.
• Tracked module status, delivering regular reports to stakeholders.
• Collaborated with clients on scheduling plans for module deliveries.
• Participated in software requirement walkthroughs, design reviews, and code reviews to ensure quality standards.