Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Saranya Raja

Irving,TX

Summary

Experienced IT professional with 9 years in enterprise application development, focusing on IBM Sterling OMS and modern Java-based backend systems. Skilled in building Spring Boot microservices, REST APIs, and troubleshooting production issues across the order lifecycle. AWS Certified Cloud Practitioner (CCP) with expertise in system integration, backend performance optimization, and leading technical teams.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Module Lead

Mphasis / FedEx Office
01.2023 - Current
  • Developed and implemented development processes and methodologies to enhance team efficiency, monitor adherence, and ensure high-quality code. Achieved 85% code coverage using Sonar Lint and SonarQube, enforcing coding standards and implementing automated testing frameworks.
  • Designed and developed over 50+ REST API endpoints to meet business requirements and optimized its performance through techniques such as strategic indexing and connection pooling, achieved a 50% improvement in response time.
  • Provided technical leadership and mentorship to Java development teams, fostering collaboration, knowledge sharing, and alignment with project goals and technical standards.
  • Collaborated with business teams to prioritize demand, define release scope, and align the Order Management System (OMS) with business requirements.
  • Led proof of concept (POC) development to evaluate new technologies and assess their fit with business objectives and requirements.
  • Created and maintained clear, comprehensive technical and functional documentation for processes, systems, and code to support ongoing development and maintenance.
  • Led sprint ceremonies for a team of 6 developers, improving sprint velocity by 30% and reducing overflow tasks by 50% through effective process management.

Technology Lead

Infosys Limited / REI
07.2016 - 01.2023
  • Led the design and development of scalable, high-performance solutions within IBM Sterling OMS, optimizing system stability and operational efficiency across critical business processes.
  • Improved Web Store UI performance by 90% using Gulp.js, enabling seamless handling of 1000+ concurrent users in 120+ stores with ~500ms response times.
  • Developed and automated a load testing framework using JMeter to analyze system performance, ensuring reliability under varying workloads.
  • Automated 150+ jobs and workflows, including monitoring tasks and error handling, using Java frameworks and Windows Scheduler, significantly reducing manual intervention and enhancing efficiency.
  • Provided instant and effective solutions for production issues with a flexible and adaptive approach, analyzing tickets, performing root cause analysis, and implementing improvements to enhance system performance and reduce defects.
  • Coordinated end-to-end deployment and go-live activities, ensuring seamless transitions and robust system health post-deployment.
  • Built strong client relationships as an onsite coordinator, ensuring timely issue resolution and high client satisfaction through consistent updates and effective communication.

Education

Bachelor of Technology - Information Technology

Anna University
04-2016

Skills

  • Package Applications: IBM Sterling OMS, IBM Call Center for Commerce, IBM Sterling Store, IBM Web Store
  • Languages: Core Java, XML, JavaScript, SQL, HTML, XSLT
  • Database: Oracle 11g,12c, MySQL
  • Spring Boot, Microservices
  • Cloud : AWS
  • Domain Experience: Retail, Supply chain
  • Ticketing system: ServiceNow, JIRA, PDSM, Confluence
  • Application Servers: WebSphere, WebLogic
  • Problem-solving abilities
  • System performance analysis
  • Training and mentoring

Certification

  • IBM Certified Deployment Professional - Sterling Configurator V9.1
  • IBM Certified Cloud Developer - Sterling Order Management
  • AWS Certified Cloud Practitioner

Timeline

Delivery Module Lead

Mphasis / FedEx Office
01.2023 - Current

Technology Lead

Infosys Limited / REI
07.2016 - 01.2023

Bachelor of Technology - Information Technology

Anna University

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Saranya Raja