Saray Solis
Zephyrhills,FL
Summary
Dynamic Bilingual Supervisor recognized for high productivity and efficiency in task completion. Skilled in cross-cultural communication, team leadership, and conflict resolution. Excel at using empathy, adaptability, and problem-solving to navigate diverse work environments. Displays passion, commitment and drive to deliver an experience that improves the clients’ lives.
Overview
3
3
years of professional experience
Work History
Sales Manager/Trainer
Cricket Wireless
Plant City, FL
10.2023 - Current
- Manages cash responsibilities
- Coached, developed and motivated team to achieve revenue goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Managed daily operations of sales department, including supervision of staff members.
- Resolved customer complaints regarding sales and service.
- Applied strong critical thinking and problem-solving skills to meet clients’ needs.
Customer Service Cashier
Paradise Lagardère
Tampa, FL
11.2022 - 10.2023
- Greeted customers promptly and responded to questions.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Build relationships with clients to meet financial needs
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Customer Service Cashier
Bravo Supermarket
Dade City, FL
05.2022 - 10.2022
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Addressed customer questions and concerns regarding products and services.
- Checked personal identifications during alcohol and tobacco sales.
Education
Associate of Science - Medical Assistant
Concorde Career College
Tampa, FL07-2016
High School Diploma -
Alonso High School
Tampa, FL05-2013
Some College (No Degree) - English Language
HCC
Tampa, FLSkills
- Strategic account development
- Solution selling
- Sales operation
- National account management
- Sales team training
- Bilingual in Spanish
- Sales process
- Staff management
Languages
Spanish
Native/ Bilingual
Timeline
Sales Manager/Trainer
Cricket Wireless
10.2023 - Current
Customer Service Cashier
Paradise Lagardère
11.2022 - 10.2023
Customer Service Cashier
Bravo Supermarket
05.2022 - 10.2022
Associate of Science - Medical Assistant
Concorde Career College
High School Diploma -
Alonso High School
Some College (No Degree) - English Language
HCC
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