Summary
Overview
Work History
Education
Skills
Profile Overview
Timeline
Generic
Sarbjeet Singh Dhillon

Sarbjeet Singh Dhillon

Sacramento,CA

Summary

Specializing in helping business to find the highly capable IT infrastructure support and solution –be it through the process,methodology, or hard work. With my management and technical skills, I aim to deliver beyond expectations by partnering with my team and my customers. Apart from possessing technical skills around Storage, Server, Unix,Networks, and Virtualization, and ITIL certified associate managing the projects related to transition, migration, automation, and storage infrastructure operations for one of the world’s largest investment banking group. I work closely with pre-sales team assist in customer solution requirement, and take care of technical transition.

Overview

15
15
years of professional experience

Work History

Principal Engineer -ACEinfinity

11.2023
  • Designed and implemented scalable applications for data extraction and analysis.
  • Corrected, modified and upgraded software to improve performance.
  • Maintained and built VMs and containers through Azure and Azure Kubernetes Services.
  • Strengthened infrastructure stability with proactive maintenance schedules, minimizing unplanned downtimes.
  • Supported application development teams by providing guidance on best practices for Linux-based environments.
  • Optimized resource allocation within virtualized environments using technologies such as VMWare ESXi or KVM hypervisors.
  • Maintained high-availability environments by configuring load balancers, clustering solutions, and failover mechanisms.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Enabled continuous integration workflows for developers by setting up build pipelines based on Jenkins or GitLab CI/CD platforms.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Delivered services to customer locations within specific timeframes.
  • Skilled at working independently and collaboratively in a team environment.
  • Standardized server provisioning processes using configuration management tools like Ansible, Puppet or Chef.
  • Automated server provisioning using tools like Ansible or Puppet for efficient resource allocation and streamlined deployments.

Sr. Engineer Delivery Specialist

DELL EMC Technologies (India) Pvt Ltd
04.2016 - 08.2022
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Streamlined communication between engineering and other departments, fostering collaboration and synergies across the organization.
  • Assisted in developing cost-effective solutions to engineering problems.

  • Enforced rules and regulations to keep working environment safe.
  • Maintained high-availability environments by configuring load balancers, clustering solutions, and failover mechanisms.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Explored emerging Linux technologies and tools to maintain currency in the field, upholding a cutting-edge infrastructure.
  • Enhanced team collaboration efforts by documenting standard operating procedures, contributing to knowledge sharing among peers.
  • Simplified configuration management tasks with the implementation of automation tools such as Ansible and Puppet.
  • Improved system performance by optimizing Linux server configurations and implementing efficient monitoring tools.
  • Worked effectively in fast-paced environments.
  • Spearheaded cloud migration projects, ensuring secure data transfer and storage across all platforms.
  • Assisted with the successful migration of company data to a secure cloud-based storage system, enhancing overall data protection capabilities.
  • Assisted in the successful migration of company data to a cloud-based storage solution, minimizing disruption to daily operations.
  • Maintained detailed documentation of storage infrastructure components for easy reference during troubleshooting or upgrade projects.
  • Collaborated with IT teams for seamless integration of storage solutions into existing infrastructure, improving overall system stability.
  • Migrated legacy applications to the Azure cloud platform, resulting in increased flexibility and reduced operational costs.
  • Collaborated with cross-functional teams to design, develop, and launch scalable cloud solutions on the Azure platform.

Technology Lead

Infosys (India) Pvt Ltd
09.2016 - 03.2017

l Day-to-day administration and execution of NAS Migration using Storage X.

l Working on creation of Storage X policy for data migration and do the proper analysis before execution.

l Handling all the storage policy (creation/modification) in the project that is raised by the user.

l Knowledge into NetApp FAS2240-2 and FAS8040 HA series Filers, EMC Clarion CX-480 and VNX5400 Unified Storage boxes.

l Manage and resolve problems identified by monitoring software for any migration policy.

l Work with change management tools for Prod migration.

l Vendor liaison analyze and resolve escalated problems within target.

l Installation, configuration and Maintenance of NetApp Filers.

l Knowledge on Planning, preparation and implementing data migration.

l Expertise in Creating and Managing the Aggregates and volumes (flexible & traditional).

l Expertise in managing storage Migration for NetApp Storage Boxes.

l Volume resize, adding disks to aggregates and LUN resize.

l Physical Storage Management: Assigning disk ownership, RAID-DP, Disk Scrubbing, De-duplication etc.

l Managing NAS Environment using Storage X and NetApp Unified manager.

l Troubleshooting of Storage Policy for any missing sources or any parameter missed while creating policy.

l Daily monitoring of storage policy, Performing Checks on all created policy for Prod and Non –Prod and Coordinating with onsite team in case of any failure through mail or call.

Specialist

HCL Technologies India
01.2009 - 09.2015

l Did onsite Due diligence and Storage transition from Europe and Singapore of Clariant international AG , Created the run book and Scope of work for team to follow

l Being a part of migration team I have been involved to setup cloud data protection for customer based out in Europe.

l Grew a team of 10 to a team of 26 in six months for a $50M deal transitioning storage infrastructure of Clairant to HCL Tech; consulted client in collaboration with HCL pre-sales on RFP's, scoping, and managing project operations before go-live.

l Troubleshooting NetBackup, Data Domain and Avamar application issue related to backup and recovery.

l Application Performance troubleshooting on Redhat Linux Operating system.

l Managing full lifecycles of servers deploying, provisioning, troubleshooting, maintenance, and decommissioning.

l Installing and configuring services such as NFS, AUTOFS, DHCP, NTP and DNS.

l Implementing and taking part in administration of NFS, exporting file and directories, mounting exported file sys executed multiple projects, which were not part of the initial contract and added an extra 2 million to the initial contract, related to Installation & Configuration of new NetApp storage by collaborating with various other platforms teams. Managing IBM N-Series storage arrays are mostly used for NAS Environment.

l Storage, H/W and S/W incident management and storage reporting.

l Creation of Aggregates, Volumes, Qtrees, iSCSI &; FC LUN

l Configuring snap mirror in Synchronous and Asynchronous mode.

l Managing and monitoring the storage appliance using DFM.

l Analyzed business requirement through constant interactions with the business team.

l Involved in the preparation of high level and low level infrastructure designs, design document with use cases.

l Planning sizing and DR replications.

l Creating SOPs, Handover document, Test Cases, CR process and Storage Policy documents.

l Planning and configuring NAS provisioning over FCP and iSCSI.

Technical support Engineer

Amadeus India Ltd.
07.2007 - 12.2008
  • Designed tailored engineering solutions for customers based upon key requirements.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Patched software and installed new versions to eliminate security problems and protect data.

Education

Bachelor of Technology (Computer Science) -

Punjab Technical University
07.2006

Skills

  • Serverless Architecture
  • Data Analysis
  • Distributed Systems
  • Linux Environments
  • Data Storage Management
  • Efficient Data Storage Methods
  • Disaster Recovery

Profile Overview

Extensive experience in infrastructure services and SME enterprise storage management. Aggregate, volume, qtree, NFS, CIFS, LUN Setup and management including quota and access control. Designing, planning, and implementing Disaster Recovery Solution using NetApp snapmirror technology. DATA ONTAP upgrade along with Disk Firmware and Shelves Firmware upgrade on storage arrays. Data migration from Various Storage to Clustered Data ONTAP using 7MTT , Storage X and Snapmirror. Successful completion of Cluster Setup and Vserver Setup for C-Mode DATA ONTAP on FAS8020. Experience with RHEL,Ubuntu,Debian & CentOS 6, 7 servers Managing full lifecycles of servers deploying, provisioning, troubleshooting, maintenance, and decommissioning. Deploying ANSIBLE to automate provisioning, configuration of services, deployment, and management of large numbers of applications efficiently and consistently. Designing PLAYBOOKS for automate and patching of servers. Working experience in GitBash and Take care of all cluster Backup. Installing and configuring services such as NFS, AUTOFS, DHCP, NTP and DNS. Application Performance troubleshooting on Redhat Linux Operating system. Managing Azure subscription for Azure Backup and Recovery. Being a part of HCL migration team I have been involved to setup cloud data protection for customer based out in Europe. Training new hire and helping them to get acquainted with infrastructure. Managing storage for backup on Data Domain product of Dell EMC. Managing escalated application issues with vendors. Successfully set up, managed troubleshoot NFS, CIFS, environment using CLI/GUI. Setting up and troubleshooting vfilers to use multi-tenancy. Performance analysis/troubleshooting on storage systems. Responsible for IT Infrastructure Capacity Management/Capacity Planning to ensure maximum availability of the resources. Ensured a smooth go-live of multiple projects by conducting internal service readiness tests at each stage. Knowledge transfer to the operations/support team to ensure a smooth service transition. Creating HLD, LLD, run-books, implementation, and deployment guides, as well as post-go-live process flow guides. Used ITSM methodologies to implement ITIL compliant Incident, Change, and Problem Management.Solution Implementation of over 40+ Enterprise storage arrays (NetApp,Unity,) and Mid‐range (NetApp‐ File/Block) storage arrays. Planned and migrated data for over 2000+ systems (AIX, Solaris, HP-UX, Linux, VMware Esxi , Oracle VM, Windows & AS400) Designed and developed Data Center for storage solution for the different Banking, Automaker clients include Architect, Install, and configure storage technologies and DR solutions. Worked on Data center Discovery and Application Migration for migrating entire DC and application on Hybrid cloud from multiple country regions to Global DC. Working Deploy and manage local/remote replications and Deploy and manage backup solutions. Good knowledge in SAN switch technologies include Brocade SAN switches, Director & routers.

Timeline

Principal Engineer -ACEinfinity

11.2023

Technology Lead

Infosys (India) Pvt Ltd
09.2016 - 03.2017

Sr. Engineer Delivery Specialist

DELL EMC Technologies (India) Pvt Ltd
04.2016 - 08.2022

Specialist

HCL Technologies India
01.2009 - 09.2015

Technical support Engineer

Amadeus India Ltd.
07.2007 - 12.2008

Bachelor of Technology (Computer Science) -

Punjab Technical University
Sarbjeet Singh Dhillon