SARBJOT KAUR
Bakersfield,CA
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Verve Senior Living
Markham, Ontario
12.2023 - 01.2025
- Welcomed visitors and managed incoming calls, ensuring accurate information delivery and appropriate personnel referrals.
- Facilitated clerical support for company employees through document copying, faxing, and filing.
- Scheduled appointments for foot-care salon and assisted residents with various needs. Supported nursing staff with electronic medical records and responded to emergency alarms for residents.
- Oversaw office supplies inventory management by monitoring stock levels and initiating orders for replenishment.
- Assisted in creating expense reports. Supported tracking of invoices. Aided in processing payments.
- Oversaw employee records management encompassing payroll data, attendance monitoring, and vacation request processing.
- Compiled and formatted documents, including correspondence, presentations, spreadsheets, and reports, utilizing Microsoft Office applications.
- Managed patient scheduling, check-in, check-out, and payment processing for billing accuracy.
- Verified patient insurance demographics and health history to ensure data accuracy.
Receptionist
Paragon Security
Markham, Ontario
09.2023 - 12.2024
- Responded promptly to all customer inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanour.
- Ensured compliance with safety regulations within the workplace by following established guidelines.
- Organized packages received by mail or courier on behalf of guests while ensuring they are properly tracked.
- Conducted daily security patrols of assigned areas & Responded to alarms, emergencies, and disturbances
- Observed surveillance cameras for any suspicious activity or intruders
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
- Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
- Supervised a team of maintenance personnel, providing guidance on tasks prioritization and scheduling repairs accordingly.
Assistant Manager
Chipotle Mexican Grill
06.2023 - 12.2023
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Coached and mentored new employees on company policies and procedures
- Helped oversee the daily operations of the store, managing staff and inventory
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Tracked store inventories and replenished products according to demand
- Planned special events such as holiday promotions or seasonal discounts in order to attract more customers.
Assistant Manager
Popeyes Louisiana Kitchen
Winnipeg, Manitoba
01.2018 - 04.2023
- Performed administrative duties such as processing payroll information or managing employee benefits programs
- Resolved customer complaints and handled refunds and returns to promote satisfaction
- Managed daily operations of the store, including scheduling staff,assigning tasks, and overseeing inventory control processes
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
- Organized weekly team meetings to discuss progress on projects, review new policies, and motivate employees to reach their goals
- Scheduled equipment cleanings, maintenance, and repairs and ordered new equipment and tools.
Operational Specialist
Skip the Dishes
04.2021 - 10.2022
- Coordinated with other departments to ensure smooth workflow across the organization.
- Developed and implemented operational strategies to improve performance, productivity, and efficiency.
- Performed troubleshooting activities to identify root causes of operational issues.
- Resolved customer complaints by identifying problems and developing solutions.
- Monitored employee performance and provided feedback for improvement.
Education
Diploma - Hotel And Hospitality Services
Manitoba Institute of Trades And Technology
WinnipegMB11.2018
Skills
- Professionalism and strong work ethic
- Microsoft Excel, Office and Word
- Sara Software and welbi
- Document Preparation
- Billing, Invoicing&Scanning
- Reception Management
- Electronic medical records
- Customer service
- Payment collection and processing
- Insurance authorizations
Certification
- Medical Office Procedures and Administration Fundamental Course. (From Coursera)
- Medical Billing and Coding Fundamentals Course. (From Coursera)
- Professionalism in Allied Health ( Coursera)
Timeline
Office Administrative Assistant
Verve Senior Living
12.2023 - 01.2025
Receptionist
Paragon Security
09.2023 - 12.2024
Assistant Manager
Chipotle Mexican Grill
06.2023 - 12.2023
Operational Specialist
Skip the Dishes
04.2021 - 10.2022
Assistant Manager
Popeyes Louisiana Kitchen
01.2018 - 04.2023
Diploma - Hotel And Hospitality Services
Manitoba Institute of Trades And Technology